Employment Support Specialist- PT- Jacksonville Beach

Job Description

Job Description

1036 Beach Blvd. Jacksonville Beach, FL 32250

Job Title : Employment Support Specialist

Department : Good Careers

Reporting to : Good Careers Senior Manager

Date : August 2023

Position Status : Updated

FLSA Status : Non-Exempt

Job Summary :

This position supports the employment specialists to identify employment opportunities for job seekers. Provides assistance to job seekers to ensure that they effectively apply for employment positions.

Minimum Qualifications :

Education

Experience

2 years prior experience in staffing services, HR, and case management or a related field is preferred.

Licensure, Certification,

Other Qualifications

• Able to complete assignments within deadlines in fast-paced environment
• Able to work positively and professionally in both independent and team settings
• Able to work cooperatively with representatives of various Goodwill divisions, external partners and customers
• Able to de-escalate and resolve conflict in a positive manner
• Capable of effectively organizing self, time and responsibilities
• Able to communicate effectively in written and verbal manner
• Able to demonstrate understanding of programming, procedures, policies and information technology systems within probationary training period and maintain that mastery over the course of employment
• Capable of maintaining strict customer and corporate confidentiality
• Able to enter data into various computer systems at a rate of at least 30 words per minute
• Must be able to travel to various locations on an as-needed basis

Job Duties

Essential Duties

% of Time

90

10

Supervisory / Decision -making Authority

Does the position require customary supervision and management of at least 2 or more full-time employees? ☐ Yes ☒ No

Enter the number of direct reports and their position titles : None

PHYSICAL REQUIREMENTS :

Required

Preferred

HAZARDS :

SKILL REQUIREMENTS : Required

Preferred