Talent.com
Team Leader

Team Leader

H&R BlockSaginaw, MI, US
7 hours ago
Job type
  • Full-time
Job description

Team Leader Opportunity

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

As you inspire people to make confident, informed decisions about their lives, careers, and money, youll build client relationships that will grow stronger every year.

Joining us as a Team Leader, youll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

Youll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. Well help you advance your knowledge and skills youll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It Would Be Even Better If You Also Had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional

What You'll Bring To The Team...

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your Expertise

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    Employee Assistance Program with Health Advocate.

  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • Sponsored Job #20814

    Create a job alert for this search

    Team Leader • Saginaw, MI, US

    Related jobs
    • Promoted
    Team Member (Full Time)

    Team Member (Full Time)

    TE Wash HoldingsSaginaw, MI, US
    Full-time
    Tommy’s Express Car Wash is hiring.Health, dental, vision, paid time off, and more!.Earn extra rewards throughout the month!. Learn all aspects of car wash operations and develop valuable cust...Show moreLast updated: 30+ days ago
    • Promoted
    Hourly Team Member

    Hourly Team Member

    McAlister's Deli FranchiseOwosso, MI, US
    Full-time
    Our Hourly Team Member role can encompass a range of different responsibilities depending on your interest : .The food runner duties include : Delivers orders to guests in the dining room and ensures ...Show moreLast updated: 30+ days ago
    • Promoted
    Food Champion

    Food Champion

    Great Lakes Taco, LLCFlushing, MI, US
    Part-time
    Join our Great Lakes Taco Bell family and experience what it's like to work for a company that believes in a culture of recognition! Our leadership team is constantly visible in our restaurants...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    31084 Jersey Mike's - Bay CityBay City, MI, US
    Full-time
    Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!.The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and...Show moreLast updated: 30+ days ago
    • Promoted
    Team Member

    Team Member

    Emagine EntertainmentBirch Run, MI, US
    Full-time
    The Team Member enhances the theater experience by providing universal coverage and assistance to Emagine guests through identifying and recommending appropriate products, solutions and services th...Show moreLast updated: 23 days ago
    • Promoted
    Team Member (Part Time)

    Team Member (Part Time)

    TE Wash HoldingsSaginaw, MI, US
    Part-time
    Tommy’s Express Car Wash is hiring.Earn extra rewards throughout the month!.Learn all aspects of car wash operations and develop valuable customer service skills. Deliver Outstanding Guest Ser...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    31072 Jersey Mikes Grand Blanc IIGrand Blanc, MI, US
    Full-time
    Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!.The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and...Show moreLast updated: 30+ days ago
    • Promoted
    Service Champion

    Service Champion

    Great Lakes Taco, LLCFlushing, MI, US
    Part-time
    Join our Great Lakes Taco Bell family and experience what it's like to work for a company that believes in a culture of recognition! Our leadership team is constantly visible in our restaurants...Show moreLast updated: 30+ days ago
    • Promoted
    Key Team Leader

    Key Team Leader

    Dunhams SportsOwosso, MI, US
    Full-time
    Dunham’s Sports, one of the largest full-line sporting goods chains in the U.Dunham’s Bait & Tackle.Today we have over 250 stores in over 25 states from Maryland to Montana.We'd...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    TE Wash HoldingsFlint, MI, US
    Full-time
    Are you ready to take the next step in your career and build the foundation for a leadership role? Tommy’s Express Car Wash is hiring a Shift Leader to support daily operations, train and dev...Show moreLast updated: 30+ days ago
    Shift Leader

    Shift Leader

    Taco BellBirch Run, MI, US
    Full-time
    As a Shift Leader at Team Lyders, you will support daily restaurant operations, assist in training and developing team members, and ensure exceptional service for our guests.You’ll play a key role ...Show moreLast updated: 30+ days ago
    Shift Leader

    Shift Leader

    Panda Restaurant GroupMidland, MI, US
    Full-time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Team Member

    Restaurant Team Member

    IC and BP RestaurantsMidland, MI, US
    Full-time
    Each dish is carefully hand-made to our guests’ specifications, using only the freshest ingredients.We’re proud to use .Dishes are inspired by the individuality, creativity and cul...Show moreLast updated: 30+ days ago
    • Promoted
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R BlockFlint, MI, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 8 days ago
    • Promoted
    Service Champion

    Service Champion

    Taco BellAuburn, MI, US
    Full-time
    Live Más with a career at.We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in ...Show moreLast updated: 30+ days ago
    • Promoted
    Team Lead

    Team Lead

    Tractor SupplySaginaw, MI, US
    Full-time
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Jersey Mike's SubsGrand Blanc, MI, US
    Full-time
    Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!.The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Team Member-Midland Big Apple Bagel

    Restaurant Team Member-Midland Big Apple Bagel

    IC and BP RestaurantsMidland, MI, US
    Full-time
    Delicious bagels and muffins that are baked fresh everyday.Freshly brewed coffees and fresh fruit smoothies.We have a fun, friendly atmosphere and an enthusiastic crew.We are passionate about ...Show moreLast updated: 30+ days ago