Job Description
Job Description
The Opportunity
This isn't just a management role in Product Design—it's a chance to shape the future of how we build, scale, and deliver user-centered design at Sitetracker. As our global design team grows and our product complexity scales, we need a design leader who thrives in ambiguity, owns outcomes, and relentlessly pursues excellence.
You won't just guide the design direction—you'll ensure consistency, quality, and innovation across an entire product domain. Whether it's aligning teams across geographies or executing our collaborative vision for leveraging AI and our design systems, you'll step into a high-impact role that combines strategic leadership, hands-on problem solving, and deep systems thinking.
Our top performers are strategic, quality-obsessed, and deeply invested in their teams. They challenge assumptions, elevate design standards, and coach others to greatness. You’ll have the freedom to own your vision and the backing of leadership who see design as essential—not optional. If you're excited by complex workflows, cross-functional collaboration, and developing future leaders in design, this is your next defining move.
What You’ll Do
As the Manager of Product Design, you’ll take ownership of a global design team and drive high-impact projects from concept to execution. You’ll lead with empathy and excellence, ensuring that our solutions are rooted in rigorous research and delivered with precision and care.
You’ll unify product designers across time zones, build momentum behind our design system evolution, and coach designers to push the boundaries of what's possible—all while cultivating a team culture of learning, innovation, and delivery. This isn’t just about execution; it’s about strategic leadership and building the systems that scale great design across the company.
You’ll also :
- Drive adoption of emerging design tools, including AI, to improve speed, quality, and innovation
- Shape and execute the 12-18 month strategic roadmap for your domain
- Establish strong collaboration between US and India-based team members
- Build a resilient, scalable team by onboarding top talent and mentoring high performers
- Deliver seamless end-to-end customer workflows that align with our design system and product goals
The Skills You’ll Have
Act with Agency : Proven ability to operate in scrappy, resource-constrained environmentsHands-on approach to execution; you’re not afraid to roll up your sleevesChampions new ideas and shows strategic thinking beyond the immediate roleBuilds innovative solutions and keeps up with design trends through LinkedIn, AI tools, and personal researchHas a "builder" or founder mindset and uses AI heavily in daily workflowsB2B UX Design
Portfolio demonstrates impact on key metrics such as ARR or product usageClear, well-articulated design process grounded in B2B product developmentPrior experience with Salesforce or designing for similar enterprise platformsLeadership / Management Skills
Direct management experience, with a passion for growing individuals and teamsHas led a transformation in design strategy or team capabilityBalances strategic vision with delivery; embraces the "player-coach" mindsetExperience managing global teams, especially in IndiaDeep experience defining and executing team-wide design strategiesResearch
Combines qualitative and quantitative research to guide decision-makingUnderstands the balance between speed and depth in researchDemonstrates how research directly shaped design outcomesTackled highly ambiguous problems with user-centered discoveryConducted onsite or hard-to-access user research and worked creatively with proxies when neededWithin 90 Days, You’ll :
Gain deep understanding of the features, functionality, and high-level user journeys within your assigned product domain, including current design patterns, workflow complexities, and user pain pointsUnderstand Sitetracker's business model, including revenue drivers, customer segments, competitive positioning within the critical infrastructure market, and how your product domain contributes to overall business objectivesBegin contributing to the design work of your team members as a player-coach, providing hands-on design guidance while establishing regular collaboration cadences for design reviews to ensure consistency and quality across your domainAssess current design team capabilities across US and India while also evaluating key user journeys within your domain to identify design debt and areas requiring immediate attentionWithin 180 Days, You’ll :
Ensure your design team operates independently at a high level, delivering research-backed solutions that meet enterprise customer workflow requirements without requiring constant oversightDevelop a warm network of bar raising design candidates for your pipeline while filling any open positions on your team using established hiring processesBe executing the design roadmap for your domain, delivering key milestones that demonstrate measurable progress toward strategic objectives and improved user experiencesEstablish processes and accountability measures to ensure your team consistently adheres to the design system, achieving high adoption rates and maintaining consistency across your domainWithin 365 Days, You’ll :
Lead the team to successfully launch major enterprise features that demonstrate measurable customer impact and business value, with documented improvements in user workflow efficiencyPosition your team as a center of excellence and strategic business partner, with design influencing product roadmap decisions for new and existing feature and system enhancementsAchieve high levels of team satisfaction and retention while developing team members' leadership capabilities, providing career development opportunities for high performers, and maintaining a strong pipeline of design candidatesDrive breakthrough innovation initiatives that transform both internal design processes and deliver cutting-edge product capabilities for enterprise customers, establishing Sitetracker as a design innovation leader in the critical infrastructure industryWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
