Talent.com
Warranty Administrator
Warranty AdministratorBolte Custom Homes Llc • Scottsdale, AZ, US
Warranty Administrator

Warranty Administrator

Bolte Custom Homes Llc • Scottsdale, AZ, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description
Bolte Homes is a residential construction company based in Scottsdale, Arizona. Our projects include custom homes, semi-custom homes, single-family attached homes, and multi-family homes.

Were seeking a Full-Time Warranty Coordinator/ Administrator to join our team. To be successful in this role you must be organized with excellent follow-up habits and able to manage a timeline-based workflow. Responsible for all aspects of the warranty/service process, including but not limited to: construction issue diagnosis, customer service, client and trade scheduling, problem solving, budget management, conflict resolution, clear and concise communication.

Our Warranty Coordinators provide support for the construction of new homes and ensure high-quality service to our clients by performing the following duties:

  • Respond to all incoming warranty requests by following standard procedures set.
  • Trouble-shoot construction-related issues, explain details of the warranty, and coordinate schedules of parties involved.
  • Schedule inspections with homeowners, assess routine warranty claims, and complete all service requests.
  • Maintain detailed Warranty Report.
  • Document all warranty-related communication.
  • First responder to all contacts and incoming service requests (email, phone, walk-ins)
  • Clarify any questionable requests through Homeowner. Verify accuracy of submitted Homeowner info.
  • Verify correct Trade being sent requests. Distribute request to appropriate Warranty Rep and/or Trade Set Warranty Rep appointments.
  • Confirm appointments.
  • Follow up with Homeowners, Warranty Reps and Trades as necessary before and after appointments.
  • Confirm work done or further commitments are needed. Take action as seen fit.
  • Document all significant info, actions, responses, promises, etc. so others can understand current status of all requests.
  • Process or pass on requests from field warranty reps regarding trades, billing, scheduling, changes, etc.
  • Create Service Orders in 2-10 Home Buyers Warranty program.
  • Update/maintain lists of which Trades are contracted where and their Service contact names and numbers.
  • This is a front desk position, you will be the first face visitors see when stepping inside. Must be personable, upbeat and organized.
  • Answer all incoming calls and route accordingly.
Bolte Homes is an Equal Opportunity Employer and offers a competitive compensation package including 401(k) with company matching, Medical, Dental & Vision insurance benefits.

Create a job alert for this search

Warranty Administrator • Scottsdale, AZ, US

Similar jobs

Sales Administrator

Nucor CorporationPhoenix, AZ, US
Full-time

Nucor is North America's largest recycler and most diversified steel and steel products company.Since 1969, we've led the industry in developing innovative technologies for recycling scrap into hig...Show more

 • Promoted

Entry Level Management (Avg 1st Year $75,000-$105,000)

Globe Life CarderParadise Valley, Arizona
Full-time
Quick Apply

NOTE: THIS IS AN IN-PERSON ROLE.We are seeking dedicated individuals to join our team as a Manager in Training.In this role, you will have the unique opportunity to learn from the best in our compa...Show more

 • Promoted

Surrogates Start at $67K-$87K+ | $1,200 Bonus + $11K Pre-Pregnancy Payout

Physician's SurrogacyMaricopa, AZ, US
Full-time +2

Surrogates Start at $67K$87K+ $1,250 Bonus + $11K Pre-Pregnancy Payout.Looking for a high-paying opportunity with real support and no upfront costs?.Become a Surrogate and earn up to.All expenses p...Show more

 • Promoted

Contracts Administrator - Level 4

Northrop GrummanChandler, AZ, United States
Full-time

Contract Administrator Level 4.At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generatio...Show more

 • Promoted

Title and Funding Administrator (GOSC)

Go AZ MotorcyclesScottsdale, AZ, US
Full-time

GO AZ Motorcycles in Scottsdale is growing and our busy dealership is looking for a Title & Funding Administrator.The Title & Funding Administrator is responsible for the titling and funding of all...Show more

JIRA Cloud Administrator / Developer

Purple DrivePhoenix, AZ, Arizona, USA
Full-time

Role: JIRA Cloud Administrator / Developer Location: Phoenix, AZ (Onsite)Show more

ServiceNow Business Analyst / Administrator

My3Tech IncPhoenix, AZ, United States
Full-time

Review the below job description and let me know your interest by replying to this email with updated resume and convenient time to discuss and also you can reach me @.ServiceNow Business Analyst /...Show more

 • Promoted

Sales Compensation Administrator

Taylor MorrisonScottsdale, Arizona, US
Full-time

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.As a Sales "Xactly" Compensation Administrator working for Taylor Morrison, you will b...Show more

 • Promoted

Warranty Analyst

HKAAPhoenix, AZ, United States
Full-time

At our Phoenix MRO, we specialize in the repair of electronic components for aircraft.As a Customer Account Specialist with our team, you will be the face of our organization, interacting with inte...Show more

 • Promoted

Remote Sales & Trading Analyst - AI Trainer ($50-$60 per hour)

Data AnnotationMaricopa, Arizona
Remote
Full-time +1

DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule....Show more

 • Promoted

Workday Technical Administrator

Davis Technology ManagementPhoenix, AZ, United States
Full-time

Workday Technical Consultant (Time & Attendance Focus).We are seeking a Workday Technical Consultant to support and enhance our Workday environment, with a focus on time and attendancerelated proce...Show more

 • Promoted

Administrator

Marketech International Corporation USAPhoenix, Arizona, US
Full-time

The Administrator provides administrative support to the Water team, assisting with support tasks through ERP system operation, documentation, coordination, and communication to ensure smooth team ...Show more

 • Promoted

Cloud Administrator

Arizona Autism UnitedPhoenix, AZ, US
Full-time
Quick Apply

Arizona Autism United (AZA United) is a Top Workplace Winner, non-profit organization, that truly cares about people and offers great professional development and internal job growth! We are curren...Show more

Dealer Auditor - Warranty - Phoenix

StellantisPhoenix, AZ, United States
Full-time

The role will support the Dealer Audit organization in planning, executing, and reporting audit results associated with dealership warranty activities.Audits are primarily conducted to ensure the c...Show more

 • Promoted

Purchasing Coordinator

JR McDade CompanyPhoenix, AZ, United States
Full-time

JR McDade is currently seeking a full-time Purchasing Coordinator to join our team in the construction interior finishes industry.Together with organization and attention to detail, the Purchasing ...Show more

 • Promoted

Imaging Administrator - Onsite based in the Abrazo Market

Other StaffPhoenix, AZ, United States
Full-time

The Imaging Administrator serves as the primary technical and operational support resource for all imaging informatics systems across the Abrazo market.This includes Picture Archiving and Communica...Show more

 • Promoted

Sales Compensation Administrator

Taylor Morrison HomeScottsdale, AZ, United States
Full-time

Sales "Xactly" Compensation Administrator.As a Sales "Xactly" Compensation Administrator working for Taylor Morrison, you will be responsible for accurate, timely, and compliant administration of s...Show more

 • Promoted

Warranty Processor

American Rental AssociationPhoenix, AZ, United States
Full-time

Where Safety and People are Core Values!.We take care of our People and it shows!.Pay dependent on experience; PAID WEEKLY!.Schedule: Monday - Friday (40-45 Hrs.Communication resources provided (ce...Show more