Clinical System Admin FT Days

Overview

Clinical System Admin Full Time Days position at Abrazo Health.

Under general supervision, this role interacts with clinical departments using systems to ensure optimum functionality, availability, system responsiveness, and integrity of on-line and archived data. Works closely with Information Services to ensure security, disaster recovery, change management, and other technical guidelines. Responsibilities include system administration, supporting and troubleshooting core applications, and custom system-to-system interfaces. Maintains system hardware with diagnostic workstations, web interfaces, media devices, and other related equipment. Responsible for day-to-day operations. Completes established competencies for the position within the introductory period. Other related duties as assigned.

Job Responsibilities

• Provides direct and timely support to all Clinical Systems users
• Resolves technical and administrative issues on assigned equipment and provides timely communications of issues
• Reconciles or corrects patient data, records, or images when necessary
• Conducts system installation and application adjustments as necessary; takes appropriate actions with assigned servers to minimize downtime when instructed
• Oversees and reports activities of vendors in support and maintenance of systems and the installation of new components
• Maintains comprehensive site documentation to include an inventory of assigned equipment, system configuration details, warranty information, emergency contact lists and escalation procedures
• Troubleshoots hardware and software issues and documents issues and resolutions
• Establishes system performance benchmarks and thresholds; performs daily system checks including review of system logs, clearing errors, responding to failures / warnings, and comparing system characteristics against benchmarks
• Implements and maintains a QA / QC program that includes performance and documentation of periodic calibration and preventive maintenance of assigned equipment
• Provides education and training on systems in use and provides periodic training updates as systems are upgraded or enhanced to all appropriate clinical staff as required
• Implements system updates and enhancements and provides in-service presentations to inform personnel of enhancements, their capabilities and impact on operations, in coordination with vendors, Information Services, Biomedical Engineering and department supervisors
• Maintains system security, audits system access and works with IS Security to ensure compliance with policy; reports security incidents per policy

Education, Licenses, and Experience

Education

Required : Associate degree in IT, Computer Science or related Information Systems field

Preferred : Bachelor's degree in IT, Computer Science or related Information Systems field

Experience

Required : 4 years healthcare experience, 2 years systems experience

Preferred : 6 years healthcare experience, 4 years systems experience

Certifications

N / A

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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