Desk Associate

Desk Associate

Job Number : 25183

Functional Area : Customer Relations / Service

Department : Housing & Residential Services

School Area : Dean for Student Life

Pay Range Minimum : Not Available

Pay Range Maximum : Not Available

Employment Type : Full-Time

Employment Category : Non-Exempt

Visa Sponsorship Available : No

Schedule : Wednesday-Sunday, 4pm-12am

Pay Grade : No Grade

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Posting Description

DESK ASSOCIATE, Housing and Residential Services , will be responsible for providing administrative and operational support for the graduate residence on behalf of Housing and Residential Services (HRS), Divisionof Student Life (DSL); work closely with the Housing Operations Managers and Housing Unit-12 staff to provide customer oriented services including check-in and check-outs, record keeping, mail and package handling, and guest / visitor policies for residents and live-in staff; and conduct Break Officer support for staff breaks and meals, cover desk shifts for weekly desk staff to support vacations, sick time, and emergencies.

A full job description is available here :

Job Requirements

REQUIRED : High school diploma or equivalent; strong verbal, interpersonal, and written communication skills and strong customer service orientation; the desire to work in a collaborative environment; excellent organizational and problem-solving skills and the ability to handle multiple tasks, set priorities, work independently, and work in a fast-paced environment; demonstrated experience with the use of web-based programs including e-mail and Microsoft Office Suite; and ability to work in a diverse community and treat all residents, guests, and staff with respect regardless of race, gender, sexual orientation, beliefs, abilities or disabilities, or position or rank within the department. PREFERRED : Bachelor’s degree with emphasis on customer-service or operations; and customer service or office experience.

Employment is conditional upon successful completion of background checks and credential checks. The schedule for the position is Wednesday-Sunday, 4pm-12am (Monday & Tuesday off).9 / 10 / 2025