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Customer Service Representative

Customer Service Representative

EcruitCA, United States
23 days ago
Salary
$18.00 hourly
Job description

Overview

Reference

CSR29 USA Remote

Salary

18 - $18 / hour

Job Location

  • United States California

Job Type

Permanent

Posted

07 January 2025

Job description

Do you have a passion for customer service and want to build a career with a company that values work-life-balance and promotes from within? Then we want you to join our extraordinary team!

Aspire Lifestyles provides an opportunity to have the stability and support of a worldwide industry leading company with the additional ease of working from your home.

  • Remote - Work from Home opportunity
  • Starting at $18.00 / hr with the potential to earn a monthly bonus
  • 2.00 / hr shift differential for all hours worked after 7pm ET
  • Full-time (up to 40 hrs a week), 8-hour shifts, Permanent
  • Benefits (after 30 days of employment) including but not limited to :
  • Dental care
  • Extended health care
  • Vision care
  • 401K with company match
  • Paid time off
  • Career advancement opportunities
  • Paid Training
  • MUST be able to work Full Time
  • MUST be able to work Afternoons and Weekends.
  • No sales required.

    • We are currently looking for talent to be available for full time variable schedules including afternoons, evenings and weekends as required.

    Aspire Lifestyles is a global leader and concierge industry pioneer with 30 years of experience that offers unique opportunities to make memories for our customers every day.

    As a member of our team, you will provide white glove customer service to our high-profile clientele through the fulfillment of requests which include but are not limited to dining reservations, ticket purchases, and flower requests.

    Here's what you bring to the team :

  • The passion to always put the client's experience at the forefront of everything you do while maintaining a positive and professional attitude.
  • Must be internet savvy and proficient in navigating multiple systems simultaneously.
  • Able to work in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone and email).
  • Strong ability to communicate and write in a polished, educated, and professional manner.

    • Please note that successful candidates must meet the following criteria in order to Work from Home :

  • Must provide a private at-home office space, with a lockable door, free of distraction.
  • Must procure, set up, and maintain high speed internet access with a minimum speed of 25 mbps download / 5 mbps upload.
  • Hard wired internet connection (cannot use Wi-Fi or Wi-Fi Pods) capable of continuously supporting excellent call quality and high-speed response rate. Internet connection must be connected to modem / router through hard cable / ethernet cord.
  • Satellite users are prohibited and cannot be used due to the impact on call quality and the stability of service.
  • To qualify for this position, you MUST have a smart phone. The smart phone MUST be operating on the most up to date software system.

    • Qualifications :

  • High school diploma or equivalent is required.
  • Must be able to pass a pre-employment screening which includes a drug screen, and criminal background check.
  • 2 years of customer service experience required.
  • Prior experience in the Hospitality or Travel industries preferred.

    • Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

    ECRUIT