Administrative Coordinator (Naperville)

Company Description :

The mission of the Vibration Institute is to provide practical information on evaluating machinery behavior and condition without commercial bias. The Institute offers programs that include education, training, and certification, as well as opportunities for exchanging technical knowledge, information, procedures, and data through meetings, publications, formal training, and networking.

Role Description :

We are seeking a highly organized and detail-oriented Administrative Coordinator to join our team. The ideal candidate will play a crucial role in supporting the Vibration Institutes operations by coordinating office functions and assisting with training, certification, and conference programs. This role strengthens member services and provides direct support to the Manager of Operations and staff.

Key Responsibilities :

Administrative & Office Support :

Provide comprehensive administrative support to the Manager of Operations and staff.

Coordinate and manage supply ordering for the office, training courses, and events.

Act as primary liaison with office vendors, including printer services, shipping providers, and building management.

Support membership functions such as mailings, webinars, and delivery of member benefits (e.g., magazine, technical resources, video library).

Process and maintain accurate records for store orders and manage online store inventory.

Perform database updates and maintenance as required.

Assist with special projects and initiatives as assigned.

Carry out additional administrative duties to ensure efficient office operations.

Training & Certification Program Support :

Enter and maintain accurate data in the VI database for all customer and participant activities (domestic and international).

Assist in coordination of logistics for public training, corporate training, correspondence & online courses.

Assist in preparation and distribution of course materials, support documents and shipments in a timely manner.

Review, process, and maintain proctor database and certification records.

Assist with exam preparation, grading, proctor administration, certification issuance, and recertification requests.

Ensure quality control and consistency of all training and certification materials.

Scan, file, and archive all certification and training-related forms.

Cross-train to support both domestic and international program procedures.

Conference & Committee Support :

Assist with administrative and logistical duties for the Annual Training Conference.

Support assigned Vibration Institute Committees as staff liaison as needed.

Experience & Qualifications :

Experience :

24 years of administrative or office coordination experience, preferably in a nonprofit, association, or educational / training environment.

Experience supporting events, training programs, or certification activities strongly preferred.

Hands-on experience with databases or CRM systems (Association Management Systems a plus).

Demonstrated success in customer or member service roles, with strong communication skills.

Prior experience managing vendors, supplies, or office logistics is desirable.

Skills :

Proven organizational and time management skills with strong attention to detail.

Exceptional written and verbal communication, with the ability to clearly convey ideas across diverse audiences.

Demonstrated ability to multitask, take initiative, and follow through in a fast-paced environment is required.

Must possess strong analytical and problem-solving skills with the ability to troubleshoot and resolve challenges as they arise.

Collaborative team player with ability to also work independently.

Working Conditions :

Office-based with occasional travel (510%)

Ability to lift and carry up to 50 lbs.

Compensation and Benefits :

Compensation is commensurate with experience and qualifications.

Health insurance, paid time off, retirement plan, professional development opportunities

Application Process :

Interested candidates should submit a resume and cover letter to information@vi-institute.org. Applications will be reviewed on a rolling basis until the position is filled.

References : Upon request