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IT Support Technician

IT Support Technician

A3 Solutions, Inc.Wellford, South Carolina, United States
8 days ago
Job type
  • Full-time
  • Part-time
  • Quick Apply
Job description

Desktop Support

On-call / backfill support technician - NOT full-time

100% On-Site support

Job Description :

  • Hands on experience in Windows imaging for Windows 10 and Windows 11
  • To set up and manage user accounts and permissions to consent access to a network.
  • Upholding and testing security, blocking unapproved access.
  • Monitoring day to day computer performance.
  • Update and maintain the computer inventory and equipment.
  • Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
  • Coordinate with vendors to resolve technical problems with desktop computing equipment and software.
  • Endorse and apply upgrades to systems to ensure durability.
  • Assess functional needs to regulate system purchase specifications.
  • Resolve hardware and network connectivity issues.
  • Validate & approve VPN access for all remote users.
  • Assist in technical upgrading and maintaining of entire desktop systems.
  • Support in testing and deployment of new applications and systems.
  • Train and guide staff hardware and software usage.
  • Hands on experience in troubleshooting windows image creation and validation
  • Hands on experience in testing the in-place upgrade using windows update and troubleshoot if any issues.
  • Excellent communication and verbal skills.
  • Experience in handling customer and severity cases.
  • Maintains the confidentiality, integrity and accessibility of Windows Imaging
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It Support Technician • Wellford, South Carolina, United States

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