Customer Service Specialist

A company is looking for a Customer Service Specialist to support inbound customer calls remotely.

Key Responsibilities

Handle a high volume of inbound customer inquiries

Promote additional products during customer interactions

Assist customers with various account-related tasks and personalize their experience

Required Qualifications

12 months or more of customer service experience

Ability to work in a virtual environment

Capability to navigate multiple systems and screens

Available to work weekends, holidays, and additional hours

Spanish speaking bilingual opportunity available