Data Center Site Support Specialist

Data Center Site Support Specialist

Job Number : 25-03932

Use your skills where innovative technology solutions begin. ECLARO is looking for a Data Center Site Support Specialist for our client in Elk Grove, IL.

ECLARO's client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you're up to the challenge, then take a chance at this rewarding opportunity!

Position Overview :

The Data Center Site Support Specialist is the lead operations role for our Elk Grove IT facility.

Have responsibilities to adhere to on-site safety protocols, physical security, systems availability, and execution efficiency for all on-site projects and initiatives.

Coordinate with the DR site team that is deploying, maintaining, and de-commissioning network and server equipment at the facility in a safe, secure, and cost-effective manner and can dive deep into any given function as needed.

Pay Rate : $60.00 - $63.00 / Hour

Responsibilities :

Responsible for the smooth execution of day-to-day site operations.

Provide IT support to staff and clients by responding to server malfunctions and network related issues.

Support remote teams during time-sensitive server and network device deployments (rack, stack, cable).

Install, upgrade or replace internal system components, including memory, hard drives, and network cables.

Assists with shipping, receiving, and distribution of data center equipment and hardware.

Adhere to data center site documentation, change management and operational workflows.

Utilize IRIS ticketing system to track and manage trouble tickets and scheduled maintenance events.

Required Skills :

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization.

Stay Curious : Being hungry to learn and grow, always asking the big questions.

Seek Clarity : Embracing complexity to create clarity and inspire action.

Own the Outcome : Being accountable for decisions and taking ownership of our choices.

Center on the Client : Relentlessly adding value for our customers.

Be a Challenger : Never complacent, always striving for continuous improvement.

Champion Inclusivity : Fostering trust in relationships engaging with empathy, respect and integrity.

Commit to each other : Contributing to making the company a great place to work for everyone.

Qualifications :

At least 5 years of experience working in IT data centers, NOC or 24x7x365 mission critical facilities.

Experience in installing, monitoring, and maintaining data center server and network equipment.

Exceptional ability to work as part of a team, provide IT support, and resolve technical issues urgently.

Excellent communication skills.

If hired, you will enjoy the following ECLARO Benefits :

401k Retirement Savings Plan administered by Merrill Lynch

Commuter Check Pretax Commuter Benefits

Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

If interested, you may contact :

Tim Cusick

Tim.cusick@eclaro.com

646-755-9317

Tim Cusick | LinkedIn

Equal Opportunity Employer :

ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

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