Retail Associate - Clemson

FanaticsClemson, SC, US

30+ days ago

Job type

Part-time

Job description

Job Description

Our global Fanatics Retail, In-Venue, and Special Events business spans North America, Europe and Asia supporting the NBA, NHL, NFL, MLB, MLS, NCAA, Ryder Cup, UEFA, leading European Football Clubs and Special Sporting Events globally. Our teams create a seamless shopping experience whether you're at home, at a game, or attending one of the world's biggest sporting events with online, mobile, and physical retail stores including flagship stores such as the NBA and NHL retail stores in New York City, professional sports stadium stores, college team stores, and live events such as the Kentucky Derby and golf's Ryder Cup. Each store or event is designed with a tech-infused retail approach and our omni-channel operation enabling us to react in near real-time to capture all of the great moments in sports to ensure that product is available to fans in the heat of the moment.

The Seasonal Retail Associate is responsible for carrying out the front line selling effort, driving sales revenue for the organization, creating the ultimate shopping experience for our fans and maintaining retail standards through back of house operations. Seasonal Retail Associates will drive results through effective communication and a demonstrated ability to work as a member of a winning team.

The Seasonal Retail Associate will be expected to work a part-time schedule which can include days, nights, and weekends.

General Duties & Responsibilities

Greet fans and ask questions to help make their shopping experience an enjoyable one
Make recommendations based on observations and conversations with fans
Help execute a brand connection by ensuring fans enjoy a top notch shopping experience
Maintain sales floor and / or stockroom standards with an eye to detail
Process sales transactions via the Fanatics Point of Sale System (POS)
Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team / League are always positively represented
Perform additional responsibilities as directed by the management team

Education, Experience and Requirements

Minimum 18 years of age, High School graduate or equivalent

Past experience working in retail or sales preferred

Ability to work independently and responsibly in a fast-paced environment

Availability to work extended hours on game days and during events

Foreign language skills are a plus

Job Knowledge, Skills and Abilities

Possess a fun, professional demeanor

Demonstrated ability to build product knowledge of Team / League inventory

Demonstrated ability to work as a member of a team in fast paced environments, servicing a diverse fan base

Ability to maintain high standards of organization and cleanness

Proven ability to overcome obstacles while maintaining a positive, can do attitude

Strong verbal communication skills

Physical Demands

Regularly required to sit stand, reach, bend and move about the facility as needed

Must be able to lift and carry up to 30 lbs.

Game Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop

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Retail Associate • Clemson, SC, US