Senior Operations Manager, Amazon Air

Air Hub Senior Operations Manager

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Air Hub Senior Operations Manager has complete responsibility for inbound, outbound, package sortation and ramp operations or a functional process responsibility within the hub on a specified shift or across multiple shifts. Responsibilities include :

• Leading and managing the outbound, inbound, package sortation and ramp operations within the Air Hub
• Being responsible for the overall safety, quality, performance and customer experience of the shift
• Carrying out supervisory responsibilities in accordance with the organizations policies and procedures
• Accountability for meeting and exceeding operational goals
• Strategic planning and forecasting; appraising performance; rewarding and disciplining employees; resolving problems; and addressing staffing needs
• Mentoring, training and developing teammates for career progression and learning
• Ability to develop and share best practices across the shifts and network
• Developing and implementing processes required to support hub launch

This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.

Additional Job Elements :

Eligibility Requirements :

Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable). Must be able to secure appropriate airport authority and / or US Customs security badges, if applicable. This position requires an employee's full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon AIR personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.