Job descriptionDevelop and manage robust testing strategies, detailed plans, and schedules for ServiceNow projects, with particular emphasis on CMDB integrity and data ingestion workflows.Lead the design and execution of test cases, test scripts, and test data across ServiceNow modules (ITSM, ITOM, HRSD, CMDB, etc.).Coordinate and supervise Data, integration, regression, and user acceptance testing (UAT) activities.Validate and test data ingestion pipelines and integrations to ensure accurate and complete population of the CMDB.Work collaboratively with stakeholders to analyze business requirements and translate them into comprehensive test scenarios, including for CMDB and data ingestion Dataities.Identify, document, and monitor defects utilizing ServiceNow or other approved defect management tools.Ensure thorough test coverage and strict adherence to quality standards and industry best practices.Provide expert guidance and mentorship to testing team members, both offshore and onsite.Report on testing progress, risks, and issues to project leadership, furnishing recommendations for resolution.Maintain accurate and current documentation of test plans, results, and metrics, highlighting CMDB and data ingestion test outcomes.Support continuous improvement initiatives, including advancements in testing processes and automation.