VIP Relations Manager

Overall responsibility :

The Catering Manager is responsible for planning, organizing and developing catering services that are accurate of content and consistency with brand standards, as well as meeting customer expectations, food and hygiene standards and financial targets.

Key areas of responsibility :

• Assists with the development, implementation and maintenance of the quality standards.
• Actively solicits all types of catering business from various sources of leads.
• Helps plan, organize and coordinate all aspects of events utilizing catering services.
• Responsible for overseeing and organizing the events including obtaining catering rentals.
• Assists in pre-shift and departmental meetings in order to brief personnel regarding event information and needs for all day / evening events and specials.
• Helps lead the restaurant team to meet sales and profit objectives.
• Handles and resolves customer complaints.
• Ensures top quality sanitation standards.
• Develops and implements programs to increase revenues.
• Performs other tasks and duties as assigned by the General Manager and / or Area Director.

Qualifications :

PIf887115e05a3-30511-38709914