Team Lead, Training Delivery

Team Lead, Training Delivery

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

You'll lead a team of instructors dedicated to delivering best-in-class training experiences that empower frontline team members to thrive. In this role, you'll champion training delivery excellence through strategic planning, seamless coordination, and a relentless focus on continuous improvement. You'll collaborate across departments to align training with operational goals, support change initiatives, and elevate the customer experienceall while fostering a strong safety culture. If you're passionate about impactful instruction, operational readiness, and creating memorable learning moments, this is the role for you.

This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Lead a team of instructors, providing coaching, performance feedback, and support to foster a positive and productive work environment.
• Manage the delivery and logistics of instructor-led and virtual training programs across domestic hubs and field stations.
• Oversee a structured qualification process to ensure instructors are certified and prepared to deliver assigned courses with consistency and excellence.
• Develop and maintain training schedules that align with operational needs and support role readiness across operations.
• Collaborate with cross-functional teams to implement training solutions that support business initiatives, including new technology, role transitions, and station openings.
• Coordinate instructor participation in curriculum development and special projects to enhance training content and delivery.
• Evaluate training delivery effectiveness and team efficiency using performance data and learner feedback to drive continuous improvement.
• Champion innovation in training delivery by integrating emerging technologies, including AI-powered tools, to personalize learning, streamline logistics, and elevate the learner experience

Minimum Qualifications Education & Prior Job Experience :

Preferred Qualifications Education & Prior Job Experience :

Skills, Licenses, and Certifications :

Feel free to take advantage of all that American Airlines has to offer :

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.