Platform Analyst

About The Role

As our Platform Analyst, you will own the middle layer of Zipcar’s analytics stack. You’ll ensure Zipcar’s analytics platform is scalable, reliable, and trusted, serving as a critical enabler of data governance and self‑service insights across the company. With data coming from all aspects of our business, it is critical that our data platform grows with our need to leverage the data. The Platform Analyst will maintain our existing Looker platform while determining ways to evolve it to fit business needs.

What You’ll Do

• Collaborate with Analytics, Product, Engineering, and business stakeholders to define and deliver Zipcar’s global data analytics strategy
• Define and document Zipcar’s core business metrics in alignment with governance policies, ensuring consistency across teams and reports
• Serve as a subject matter expert on Zipcar’s data platform, including data generation, capture, transformation, and modeling in Looker and the data warehouse
• Design and lead training programs to build company‑wide proficiency in Looker, enabling teams to confidently explore and interpret data
• Develop and document core metrics and dashboards in Looker, ensuring metrics accurately reflect business performance and are consistent throughout the platform
• Build tools for root‑cause analysis and automated alerting to help stakeholders quickly identify and resolve issues
• Continuously optimize platform usability, security, and clarity by managing access, auditing usage, and maintaining content hygiene
• Advise on strategies for data governance across the organization by standardizing tooling, maintaining a single source of truth, and providing training on analytics practices
• Work with a wide variety of stakeholders at differing levels of data literacy

What You Bring

Nice‑to‑Haves

Who are we?

Glad you asked! Zipcar is the world’s leading car‑sharing network, found in urban areas and university campuses in more than 500 cities and towns. Our team is smart, creative and fun, and we’re driven by a mission – to enable simple and responsible urban living.

The extra mile :

We encourage Zipsters to bring their whole selves to work – unique perspectives, personal experiences, backgrounds, and however they identify. We are proud to be an equal opportunity employer – M / F / D / V.

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