Trust Officer

Trust Officer

The Fiduciary Wealth Advisor's role is to serve as the relationship manager for a diverse network of clients as well as manage fiduciary accounts and relationships. These relationships may consist of estates, trusts, investment management, custody, IRA and escrow accounts. This position requires a broad and deep understanding of sophisticated wealth management practices and investment strategies. The Fiduciary Wealth Advisor actively participates in the retention of existing clients, including assisting in the preparation and presentation of client proposals. The ideal candidate will be able to operate in a semi-autonomous and entrepreneurial environment while maintaining a sales and client-centered focus.

Responsibilities:

• Responsible for team initiatives, including participation in joint prospect and client meetings and responding to inquiries as appropriate
• Ability to discuss investment performance, economic and financial market trends with ultra-high net worth clients which can be individuals, families or institutions
• Manage client relationships and meet with clients (on and off Bank premises) on a quarterly basis, or as needed, to review portfolio performance and present appropriate recommendations to address their continued needs.
• Actively seek and develop leads and referrals from current clients and outside contacts. Prospect for new clients by asking for referrals from existing clients.
• Cultivate a network through social contacts and community participation by developing a network of external Centers of Influence to help drive referral opportunities
• Prepare and present sales materials to prospective clients
• Implement financial products and services offered through the Wealth Management platform; recommend changes when necessary
• Maintain the internal contact management database and monitor the frequency of client and prospect contact
• Foster open communication with other Bank departments. Develop relationships with internal partners for cross referral opportunities.
• Engage in fiduciary decision making through account management of client trust accounts according to each of the legal document directives.
• Handle risk management and resolution of legal and compliance issues by ensuring that internal compliance and proper documentation requirements are met consistent with internal fiduciary policies and procedures regarding the Trust documents including discretionary actions and all other Bank policies and guidelines. Escalate issues or concerns as needed.
• Perform daily account oversight on various functions pertaining to client accounts such as overdrafts, check issuances, payments of client bills, etc.
• Review pertinent account information on the trust accounting system daily such as cash balances, ensure accuracy of posted transactions. Troubleshoot and resolve any findings.
• Prepare or oversee annual or quarterly account reviews for each account.
• Review performance of investments with the assigned portfolio manager for each account to insure proper investment allocations and profitability
• Maintain relationships and grow assets under management by working with current and remainder beneficiaries for future business potential.
• Prepare, analyze and present requests for all discretionary matters related to their accounts to the Wealth Management Committee according to Trust documents and regulatory guidelines
• Ensure audit exceptions and out of compliance items are managed monthly within appropriate timeframe allowed on each situation
• Stay abreast of current federal and state regulations applicable to taxation and other Trust management related areas as well as changes to the same

Qualifications:

• Bachelor's degree required
• Minimum of five (5) years of financial sales, investment, or portfolio management experience required
• Minimum of three (3) years of wealth management experience required
• Ability to attain Certified Trust and Financial Advisor certification (CTFA) within one year of employment
• Certified Financial Planning certification highly desired
• Demonstrated experience in effective account/relationship management required
• Ability to present situations and resolutions effectively
• Ability to travel as business needs arise, some travel may require overnight stay
• Ability to read and interpret legal documents
• Ability to design, develop, and support fiduciary responsibilities and transactions
• Ability to sell financial solutions to clients and prospects
• Excellent oral and written communication skills
• Proficient in Microsoft Office products
• Ability to provide attentive and thoughtful client service
• Ability to consistently represent the Bank in a professional manner
• Strong organizational skills and detail oriented
• Ability to handle multiple tasks simultaneously
• Excellent customer service skills

Key competencies:

• Industry Knowledge and Expertise
• Client relationship building
• Consultative professionalism
• Effective account management
• Regulatory compliance focused
• Sound judgement and decision making
• Presentation Skills
• Entrepreneurial Spirit

Essential Functions:

• Ability to sit for extended period of times
• Ability to converse and exchange information with all levels of staff within organization and external clients for extended period of times.
• Ability to observe, perceive, identify, and translate data
• Ability to travel via air, rail, automobile and/or bus.