IT Manager - M365 / EUC

IT Manager - M365 / EUC

The IT Manager - M365 / EUC manages a small team of IT professionals supporting multiple sites across the U.S. The IT Manager will be responsible for ensuring reliable, secure, and efficient end-user technology services, driving continuous improvements, and providing responsive customer service to internal stakeholders.

This role is eligible for a hybrid work schedule, but there is a strong expectation of being in-office frequently to provide the highest level of internal customer support across our teams.

This role offers the opportunity to take ownership of a critical area of our IT operations, lead a capable team, and directly impact the productivity and success of our employees across the organization. If you are a proactive IT leader with strong Microsoft 365 expertise and a passion for delivering excellent customer support, we encourage you to apply!

Job Description

Key Responsibilities For This Role Include :

• Lead, coach, and develop a team of IT professionals.
• Oversee administration, optimization, and security of Microsoft 365 services
• Manage the end-user computing environment, including desktops, laptops, mobile devices, peripherals, and collaboration tools
• Ensure timely and effective resolution of escalated IT support issues, serving as the escalation point when necessary
• Establish and enforce IT standards, polices, and best practices for end-user technologies and Microsoft 365
• Partner with business leaders to understand needs, prioritize projects, and deliver technology solutions that enhance productivity
• Manager hardware and software inventory, license compliance, and lifecycle planning
• Support IT infrastructure initiatives in coordination with other IT leaders
• Drive continuous improvement by identifying opportunities for automation, self-service, and user-training
• Develop and monitor key metrics for IT service delivery, ensuring high levels of internal customer satisfaction
• Contribute to IT budget planning and vendor management as it relates to end-user technologies and M365 services.

Requirements

Education :

Experience :

Technical Skills :

Additional Requirements

We value a professional, adaptable, and collaborative work environment. The following competencies are essential for success in any role and reflect our commitment to effective teamwork, problem solving, and workplace communication.

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (feus.humanresources@fujifilm.com).