HR Operations Manager

Description

Are you a seasoned, experienced HR leader who enjoys working with and supporting an incredible team of professionals that provide sound, quality HR advice, guidance, and services in every facet of HR? Do you thrive working in a culture of belonging, access, inclusion and respect and find satisfaction collaborating with others to make a difference for people every day? If you answer is Yes, this role as the HR Operations Manager may be the perfect opportunity for you!

Duties

This recruitment is open until filled. Applications received for this opportunity will be reviewed immediately, so your prompt response is encouraged. The hiring manager reserves the right to make a hiring decision at any time during the recruitment process.

The Opportunity :

Reporting to the Human Resources Director, you will manage all operational and consultative activities across all HR disciplines, including but not limited to classification and compensation, recruitment and selection, performance management, personnel investigations, HR policies and procedures, and liability prevention. You will also serve as the agency's Labor Relations Manager, developing, building and maintaining effective working relationships with union representatives and providing expert-level guidance and advice on all aspects of compliance with the collective bargaining agreement.

Some of what you'll do includes :

• Providing leadership for HR team members in the planning and delivery of sound advice, accurate completion of work, and quality service to our team members, leaders, partners, and customers;
• Providing expert-level advice to agency managers and leaders on highly complex issues, ensuring accurate and consistent application of and compliance with federal and state laws, Washington Administrative Code, agency policies and procedures, and the collective bargaining agreement;
• Providing expert-level labor relations guidance, advice and training to leaders of bargaining unit members;
• Developing, building, and nurturing positive and effective working relationships with union representatives and shop stewards;
• Managing and overseeing all investigatory activities into personnel issues, ensuring the process meets just cause standards;
• Overseeing all aspects of the agency's recruitment and selection program.

NOTE : After successful completion of the review period and effectively demonstrating the ability to perform work independently, you may be eligible to telework up to two days per week, at the discretion of the Human Resources Director and with a telework agreement in place. The ability to work remotely is dependent on the nature of the tasks and projects assigned and the presence of a remote work environment that is safe and has an appropriate level of reliable connectivity. You must live within a reasonable commuting distance (less than 50 straight-line miles) to the DRS building in Tumwater, WA and must be willing and able to adjust your telework schedule for business needs, to attend mandatory training, etc., at the DRS facility.

Qualifications

What we're looking for (required qualifications) :

Demonstrated proficiency in the following competency areas :

Communication

Effectively conveys information in writing and through the spoken word, using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience. Sees communication as a vital component of high performing teams.

Consultation

Employs expertise, credibility, and effective partnering to help customers and / or peers identify, evaluate, and resolve complex or sensitive issues and problems. Demonstrates willingness and initiative in partnering with peers and customers in order to achieve desired outcomes.

Peer Relationships

Finds common ground and solves problems through collaboration and candid interaction with peers. Is seen as a team player; recognizes the business concerns and perspectives of others. Gains the trust and support of peers by maintaining and strengthening relationships.

Leading Others

Provides for and fosters a work environment that emphasizes the coaching, development, motivation, recognition, and accountability of others. Sets clear goals and expectations, delegates work appropriately, and values and uses feedback; demonstrates the courage to address performance problems and issues promptly. Treats team members equitably. Is seen as inquisitive and curious about the team's performance, and asks questions to gain further understanding of what the team needs to be successful.

Ethics, Integrity, Values, and Trust

Earns the trust, respect and confidence of others through consistent honesty, forthrightness, and professionalism in all interactions. Keeps confidences and admits mistakes. Is seen as being direct and truthful in all situations. Displays extremely high standards of integrity and ethical conduct and models the behaviors expected of others in the organization.

Judgment

Displays balanced thinking that combines data-based analysis, experience, and perspective while also considering decision impacts. Effectively weighs alternatives and makes decisions that incorporate facts, opinions, and other relevant information.

Functional and Technical Skills

Demonstrates a designated level of proficiency in technical skills or knowledge to successfully accomplish the job. Keeps up with current developments and trends in area(s) of expertise.

Commitment to Diversity

Recognizes the value of diversity. Helps create an environment that embraces and supports belonging, access, inclusion and respect.

Supplemental Information

Be sure to read this entire section - We promise, it'll be helpful!

How to Apply : Interested applicants who meet the qualifications and competencies in this announcement are encouraged to apply.

A cover letter clearly describing how your knowledge, skills and abilities align with the job duties and qualifications of this position.

References, Personnel File Review, and Background Checks

Work Authorization

Why Work for DRS? At DRS, we are one team. We administer eight public retirement systems, 15 retirement plans, and the Deferred Compensation Program, and we serve over 930,000 current and former public employees in Washington. Our customers include fire fighters, teachers and school employees, state and local government employees, and public safety and law enforcement officers.

Regardless of what our specific duties may be, we are all dedicated to one purpose : ensuring our members have the information, tools, expertise and services that ensure they receive the retirement benefits earned while in public service. We foster a diverse and inclusive environment where team members are fully engaged and supported in meeting (and exceeding) our customers' expectations. All DRS leaders are focused on providing the coaching, mentoring, resources and support that team members need to be successful.

DRS offers a generous benefits package that includes membership in the Public Employees Retirement System; health , dental and vision coverage and participation in the Deferred Compensation Program. Also, as a public service employee you may also be eligible for student loan forgiveness . (See the Benefits tab at the top of this post for more information).

Other perks include :

Veteran's Preference : Applicants wishing to claim Veteran's Preference should attach a copy of their DD214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or redact any personally identifiable information such as social security numbers and year of birth. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

The Washington State Department of Retirement Systems is an equal opportunity employer supporting diversity, equity and inclusion. DRS does not discriminate on the basis of age, sex, marital status, sexual orientation, gender identity, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental or physical disability or the use of a trained dog guide or service animal by a person with a disability.

If you need assistance with the online application or have questions regarding the recruitment, please contact Human Resource office at drs.recruitment@drs.wa.gov

Persons of disability needing assistance in the application process, or those needing this announcement in an alternate format, may call the Human Resources Office at (360) 664-7309 or TTY Relay Service at 711.

Come join the DRS team!