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Customer Analytics

Customer Analytics

Global Channel ManagementNew York, NY, United States
3 days ago
Job type
  • Full-time
Job description

About the job Customer Analytics

Customer Analytics needs 5+ years leading analysis & reporting activities

Customer Analytics requires :

  • BS / BA in statistics, mathematics, economics, or quantitative field
  • 5+ years Analytics experience
  • 5+ years leading analysis & reporting activities
  • Experience with SQL an Business Objects
  • Strong communication skills, with ability to explain data insight or campaign performances
  • Experience analyzing campaigns to measure effectiveness
  • Ability to probe and diagnose brand issues with an understanding of how to leverage database analyses to provide insights

Customer Analytics duties :

  • Deepens consumer knowledge through advanced analytics.
  • Manages consumer metrics and campaign KPIs
  • Manage changes / issues on OD and retail Microsite pages
  • Pull reporting for retail microsite and google reviews
  • Submit JIRA tickets and follow up until resolves
  • Manage quarterly updates to website (update offers, expiration dates, products, etc)
  • Input new locations into sprinklr
  • Work with IT to get content uploaded and / or updates on the website Brand
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    Analytic • New York, NY, United States

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