Senior Technical Support Engineer

🌟 Be a Part of Something Bigger! 🌟 At Luminator Technology Group , we believe we are Better Together .

We always put the Customer First , focus on achieving Results , strive to Be the Best , and foster a culture of Respect & Trust .

We are on a mission to innovate and revolutionize global transportation technology.

Luminator is a global leader spanning over 85 countries and nearly 1,000 employees worldwide.

We’re searching for a Senior Technical Support Engineer to join our growing Customer Experience team and play a key role in driving our vision forward.

What You’ll Do :

• The Senior Technical Support Engineer serves as a subject matter expert (SME) for Luminator Technology Group’s industry-leading transit technology solutions, including Stationary Signs, Destination Signs, INFOTransit, and the Luminator Software Suite.
• This hybrid role combines advanced technical support with customer-facing solutioning.
• The Senior Technical Support Engineer delivers exceptional customer service, drives technical resolution, and ensures the successful deployment and ongoing performance of Luminator’s products for transit agencies and OEM partners.

You’ll :

What You’ll Bring to the Team :

Ability to adjust to changing priorities and work under pressure.   Technical Skills :

DNS :

DHCP :

Wireless Routers :

NAT :

Windows Networking Configuration :

Streaming Video :

Firewalls :

Ports :

Docker Networking :

Network Troubleshooting :

Why You’ll Love Working at Luminator :

Generous time off :

Educational Assistance Program :

Health and wellness :

It is the policy of Luminator to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.

The above described responsibilities and requirements are a general guide for the role you are applying for and are not all inclusive of the job requirements.