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IT Analyst II

IT Analyst II

Inside Higher EdGainesville, FL, US
2 days ago
Job type
  • Full-time
Job description

Job No : 537063

Work Type : Full Time

Location : Main Campus (Gainesville, FL)

Categories : Information Technology, Student Services

Department : 07700100 - HO-HOUSING OFFICE

Overview

Classification Title : IT Analyst II

Classification Minimum Requirements : Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate college coursework or vocational / technical training may substitute at an equivalent rate for the required experience.

Responsibilities

  • Manage, maintain, and enhance housing management systems to support daily operations and user functionality
  • Provide daily oversight of mission-critical systems that support departmental operations including but not limited to assignments and application processes, online portal configuration and maintenance, facilities tracking, and integrations with university-wide systems
  • Responsible for maintenance, modification of existing processes and improvement of housing management software and systems; ensure continuity of operations with management of system updates schedule; process enhancements to workflows through automations
  • Lead housing management system maintenance and troubleshooting when needed
  • Monitor system processes, providing quality assurance ensuring the platform meets organizational and operational needs
  • Review business practices and processes to increase efficiency and effectiveness
  • Lead system testing and systematic review efforts, creating testing scripts, writing and conducting testing plans, as needed
  • Collaborate with teams to develop system formats that prioritize end-user experience, ensure seamless usability and functionality and technical efficiencies
  • Assist with access control operations including management user access, access levels, schedules, and credentialling within University access system
  • Serves as the primary liaison for department to stakeholders for housing management system integrations or support
  • Interpret and ensure compliance with departmental and University policies, guidelines, and other relevant regulations

Data governance, reporting, and strategic analytics

  • Manage user system access, roles, and security groups for housing management system
  • Establish and maintain data governance procedures to ensure security, accuracy, and integrity of information
  • Monitor system processes and data workflows to identify, log, and resolve errors, ensuring operational accuracy and continuity; identify, test, and resolve data inconsistencies, redundancies, and errors
  • Responsible for maintenance of configurations, APIs, and reporting to ensure continued integration with university systems
  • Document business processes, testing scenarios / scripts, and procedures that support data workflows across departmental systems for processing, integration, and reporting
  • Work closely with leadership and operational teams to understand needs and provide tailored support
  • Maintenance of tables, testing of updates and customizations, creation of system dashboards, and the development of ad hoc reports
  • Understand and fulfill student data management requirements

    • Develop reports, handle special projects, tasks, and other duties as assigned

  • Serve on Division of Student Life or University of Florida committees as needed

    • Salary

    Expected Salary : $70,000 annually; In addition, the University of Florida offers a very competitive benefits package. Learn more by visiting : https : / / hr.ufl.edu / benefits /

    Required Qualifications

    Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate college coursework or vocational / technical training may substitute at an equivalent rate for the required experience.

    Preferred : Education & Experience

  • Bachelor's degree in information systems or computer science preferred
  • Understanding of project coordination including mapping and process workflow
  • Understand database schemas and management
  • Experience with SQL (1-2 years)

    • Skills

  • Solid skill set with process enhancements, quality assurance and testing
  • Demonstrated skills in project management
  • Experience in a data-driven environment and / or data-driven decision-making
  • Demonstrated proficiency with computers and software applications (e.g. StarRez, Lenel, or Housing Management Systems)
  • Demonstrated communication skills (verbal and written)
  • Demonstrated interpersonal skills

    • Abilities

  • Ability to analyze data and provide solutions to complex problems including hands-on experience working with technologies and using advanced problem-solving skills
  • Proven ability to effectively work in collaborative and complex environment with multiple stakeholders
  • Ability to work independently
  • Demonstrated ability to function effectively in a fast-paced environment with frequent interruptions
  • Demonstrated ability to handle multiple projects or tasks simultaneously
  • Demonstrated ability to understand, interpret, and apply rules, regulations, policies, and procedures
  • Demonstrated ability to work as part of a team in a multifaceted environment

    • Special Instructions To Applicants

  • In order to be considered, you must upload your cover letter, resume, and professional references.
  • Application must be submitted by 11 : 55 p.m. (ET) of the posting end date.

    • Other

    Health Assessment Required : No

    Applications Close : 26 October 2025

    To apply, visit https : / / explore.jobs.ufl.edu / en-us / job / 537063

    Our Commitment : The University of Florida is an Equal Employment Opportunity Employer.

    Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392-2477 or the Florida Relay System at 800-955-8771 (TDD) or visit Accessibility at UF.

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    It Analyst • Gainesville, FL, US