Loan Officer Assistant

Mortgage Broker Channel

Join Schultz Estates, powered by Go Rascal, a top-producing mortgage branch of Go Rascal — One of the top brokerages in the nation.

We’re seeking an exceptional Loan Officer Assistant who is passionate about excellence, thrives in a fast-paced environment, and is eager to build a long-term career alongside a top-producing Loan Officer.

The Loan Officer Assistant is responsible for accurately prequalifying home-loan applications, issuing and managing quality pre-approval letters, and overseeing the success of every loan in the committed pipeline. The LOA will work cohesively with the Loan Officer, borrowers, loan processors, and third parties to close 95 %+ of all loans on time while providing an outstanding client experience from application to close.

This position requires strong knowledge of cash, credit, capacity (income), and collateral, excellent communication skills, attention to detail, and the ability to think critically and resourcefully.

Who You Are

We’re looking for someone who is:

• Hard-working
• Honest
• Organized
• Full of positive energy
• Detail-oriented
• An out-of-the-box thinker
• A problem solver
• Resourceful
• A clear communicator
• A team player

Compensation: $70,000- $120,000 base salary, plus performance incentives and long-term growth opportunities.

$70,000- $120,000 base salary plus performance incentives

3 Core Duties Key Measurements

Prequalify:

• Contact all borrower(s) within 24 hours after the Initial Loan Consultation.
• Request and review cash, credit, and capacity (income) qualifications for all borrowers.

Pre-Approve:

• Accurately pre-approve all eligible borrowers.
• Handle payment-scenario requests.
• Proactively contact pre-approved buyers.
• Communicate effectively with Realtor partners.

Pipeline:

• Onboard all newly received contracts for Rate Lock Consultation.
• Execute outstanding borrower Tuesday Updates, Pre-Closing Funding Calls.
• Ensure 95 %+ loans close on time with daily check-ins to address choke points.
• Resolve 95 %+ of loan issues before escalating to the Loan Officer.

Essential Duties of this Position

Prequalify:

• Contact all newly received applications within 24 hours of assignment by the LO.
• Thoroughly review 1003 with borrower(s) and request necessary documents.
• Explore all options before turning down a pre-approval request.
• Keep Realtor partners updated on progress.
• Stay current on investor guidelines & program changes.

Pre-Approve:

• Communicate pre-approval parameters to borrowers.
• Provide supplemental pre-approval documents (e.g., Pre-Approval Addendum).
• Notify the referring Realtor immediately after issuing pre-approval.
• Expedite rush pre-approval requests.
• Flag potential issues to the LO.
• Dedicate one hour weekly to a pre-approval outreach power hour.

Pipeline:

• Expedite onboarding for newly received contracts.
• Perform daily “gauge checks” to identify “hot loans.”
• Attend weekly branch pipeline meetings to track loan milestones.
• Deliver Tuesday borrower update calls (and Realtor updates when needed).
• Help keep the pipeline on track with the processor to ensure loans close on time.
• Contact borrowers, attorneys, and realtors 24 hours before contingencies expire.
• Review Closing Disclosures for accuracy against Loan Estimates.
• Conduct pre-closing phone calls (48 hours before closing).
• Make congratulatory funding calls to borrowers & Realtors.
• Provide post-closing/funding support.
• Be available after hours for urgent questions (via mobile email).
• Consistently exceed borrower and referral partner expectations.

Additional Role Expectations

Professionalism:

• Maintain high standards in communication — no slang, curt responses, or unprofessional tone.

Client Experience:

• Act as a concierge between borrowers' business partners, ensuring every client feels guided, supported, and valued

• Must have experience as a Loan Officer or Loan Officer Assistant, preferably within the mortgage broker channel.
• Active NMLS license (or ability to obtain one).
• Minimum 5 years in mortgage processing or origination.
• Proficient in DU/DO, LP, and major investor guidelines.
• Experience with Loan Origination Systems (Arive, LendingPad, etc.).
• Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneNote).
• Strong verbal and written communication skills.
• Ability to work under pressure and meet deadlines.
• Excellent time-management and organizational skills.
• Collaborative and dependable team player.
• Completion of regulatory & compliance training.

About Schultz Estates Powered by Go Rascal

At Schultz Estates, a proud branch of Go Rascal, we’re raising the bar for the mortgage experience in South Florida.

Go Rascal is the #1 mortgage broker in New York and one of the top brokerages in the country, recognized for innovation, excellence, and consistent results. Backed by cutting-edge technology, deep lender relationships, and a culture built on accountability and high performance, Go Rascal empowers our team to operate at the highest level.

As one of Go Rascal’s top-producing Loan Officers, I’m building a team of loyal, skilled professionals who take pride in their work and execute with discipline. This role is for someone who wants to grow within an elite organization and contribute to a standard of performance that consistently delivers.

Apply today and take the next step in your career with Schultz Estates.