Housekeeping Supervisor

COMPETITIVE PAY RATE

Maintain the hotel to ensure a safe and clean experience for hotel guests, associates, and vendors. Provide Housekeeping Team direction and support.

Responsibilities :

• Supervise the housekeeping staff; providing open communication, training, coaching, and counseling and providing performance feedback to ensure maximum efficiency.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and / or termination when appropriate.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas, and back of the house; ensure compliance with accident / loss prevention programs, health / sanitation standards, and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies / goods to staff at beginning of the shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns, and problems to ensure guest satisfaction.
• Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff, and company assets.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications :