Smart Home Consultant

Description

Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals.

We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life.

Position Overview :

We are currently seeking a determined Smart Home Consultant who embodies our core values : Service, Accountability, Customer Focus, Growth, and Integrity.

The Smart Home Consultant role combines technical installation expertise with consultative sales skills. You’ll be the face of Brinks Home installing smart home and security equipment and upselling tailored solutions to meet customer needs.

Key Responsibilities :

Installation & Activation :

Install and activate smart home and security equipment including cameras, sensors, and IoT devices.

Customer Education :

Train customers on system usage, features, and maintenance to ensure optimal satisfaction and safety.

• Upselling & System Enhancements :
• Propose new installations and system upgrades during service visits.
• Identify and suggest improvements to enhance security and convenience.
• Actively engage in upselling opportunities by recommending additional products and services.
• Maintain a commission-driven mindset and strive to exceed sales performance targets.

Customer Relationship Building :

Represent Brinks Home’s product portfolio with professionalism and integrity, fostering long-term customer relationships.

Requirements :

Benefits :

Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program :

Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

#equalopportunityemployer #veteranfriendly