Senior Client Manager, Employee Health & Benefits

Senior Client Manager, Employee Health & Benefits

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE : MMC).

A day in the life. As our Senior Client Manager on the Employee Health & Benefits team, you'll provide advanced client service including claim resolution, billing and eligibility issues. Solves complicated issues while keeping consultant informed of results. Our Senior Client Manager drives carrier negotiations and oversees technology implementation, testing and achieves clean "go-live" to client. In addition, they will conduct carrier implementation with a high level of attention to detail on complex benefit design. Our Senior Client Manager demonstrates the ability and confidence in driving client strategy and directly interacts with client's decision makers. Advanced knowledge of self-funded plans will be needed to navigate this role, as well as experience in captive markets.

Our future colleague. We'd love to meet you if your professional track record includes these skills : Bachelor's Degree or equivalent work experience, working knowledge of insurance products / lines and various funding mechanisms with advanced knowledge of self-funding and captive markets, advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint, legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future. These additional qualifications are a plus, but not required to apply : 5-7 years of experience in HR or benefits, Life & Health license or ability to obtain within 90 days. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are : generous time off, including personal and volunteering, tuition reimbursement and professional development opportunities, hybrid work, minimum 3 days in the local office, charitable contribution match programs, stock purchase opportunities, and a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.