Manager of Housekeeping

Manager Of Housekeeping

Housekeeping Manager - Heart Of The House

Reports To : Director Of Housekeeping

Salary : $60,405.70 - 62,905.70

Job Summary : The Housekeeping Manager is responsible for overseeing the day-to-day operations of the housekeeping department, ensuring that guest rooms, public areas, laundry, and back-of-house spaces are consistently maintained to the highest standards of cleanliness and presentation. This leadership role supervises Room Attendants, Public Space Attendants, Laundry Attendants, and Housepersons while supporting the Director of Housekeeping in administrative and operational tasks such as scheduling, inventory, payroll, training, and performance management.

Key Responsibilities :

• Oversee and coordinate daily housekeeping operations, ensuring all areas of the hotel are cleaned and maintained according to brand and safety standards.
• Conduct daily inspections of guest rooms, public spaces, and back-of-house areas to ensure quality, cleanliness, and readiness.
• Assign daily work duties and priorities to housekeeping staff, adjusting as needed based on occupancy and staffing.
• Monitor productivity and performance of team members, providing coaching, support, and corrective feedback when necessary.
• Maintain clear communication with the Front Office, Engineering, and other departments to ensure timely room readiness and resolve guest concerns.
• Assist with recruiting, hiring, onboarding, and ongoing training of housekeeping staff.
• Assist the Director of Housekeeping with creating staff schedules, managing payroll, tracking attendance, and handling time-off requests.
• Monitor inventory levels and assist with ordering supplies, linens, amenities, and equipment.
• Help maintain department budget by managing labor and supply costs effectively.
• Ensure all associates adhere to safety procedures, sanitation guidelines, and hotel policies.

Qualifications :

Working Conditions :

The Housekeeping Manager works in both office and operational areas of the hotel. The role requires frequent movement throughout the property, including guest rooms, laundry areas, public spaces, and storage rooms. The environment may involve exposure to cleaning chemicals, varying temperatures, moderate noise levels, and physically demanding tasks such as lifting, bending, and standing for extended periods. The manager must also be available for urgent needs or operational coverage and may be required to step in to assist the team when needed.

Physical Requirements :

Reasonable Accommodations :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, experience and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer :

This job description in no way states or implies that these are the only duties to be performed. Employees are required to follow any other instructions and to perform any other duties requested by their manager or supervisor. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the company as the needs of the company and requirements of the job change.

Equal Opportunity Statement :

The Woodcliff Hotel and Spa is an Equal Opportunity Employer and considers applicants for all positions without regard to age, disability, genetic information and / or predisposing genetic characteristics, marital status, national origin, race / color, religion, sex / gender, sexual orientation, military or veteran status, victim of domestic violence status, arrest or conviction record, or any other characteristic protected by applicable laws.