Senior Logistics Representative

Senior Logistics Representative

As a Senior Logistics Representative, you will lead the management of customer supply chain information and data within C.H. Robinson's Managed Solutions. In this pivotal role, you act as the primary liaison between customers and internal teams, ensuring seamless information flow and efficient transportation arrangements. You will oversee and enhance existing processes, support junior team members as a resource, and drive continuous improvements aligned with C.H. Robinson's project-based delivery model.

At C.H. Robinson, we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy.

If this sounds like you - and we have captured your attention - apply today as we would like to hear more about you and your experiences!

Duties And Responsibilities

The duties and responsibilities of this position consist of, but are not limited to, the following :

• Ensure transportation arrangements are made for shipments by the following :
• Monitoring and optimizing customer load boards and information flow in the Transportation Management System
• Overseeing the maintenance and organization of team mailboxes
• Managing exceptions and providing knowledge-based solutions to predefined processes
• Serve as a resource and support system for peers
• Document, organize, and continuously improve standard operating processes
• Identify and implement process improvements and cost-saving initiatives using CHR's project-based delivery model
• Develop and update comprehensive operational metrics
• Act as the primary point of contact for assigned customers, fostering and maintaining strong relationships
• Collaborate with internal service teams to meet team and customer goals
• Facilitate proactive customer communications, including calls and updates, to address and anticipate customer needs
• Other duties or responsibilities as assigned according to the team and / or country specific requirements

Qualifications

Required :

Preferred :

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range $20.58 - $32.02

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

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Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including :