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Customer Service Representative $22 / HR - IMMEDIATE HIRE

Customer Service Representative $22 / HR - IMMEDIATE HIRE

NY StaffingWoodbury, NY, US
1 day ago
Job type
  • Full-time
Job description

Medical Administration Scheduling / Coordination / Medical Records

Immediate openings for medical administration scheduling / coordination / medical records opportunity to work for one of the largest independent medical examination companies in the area. Full-time opportunity with room for advancement Monday - Friday 8 : 30am-5pm $20-$22 / hr Woodbury, NY

Qualifications :

  • 2 years of customer service experience in an office setting
  • Excellent communication skills
  • Microsoft office proficient

Duties and Responsibilities Include :

  • Schedules examinations through IME Centric or office specific system database.
  • Schedules and confirms appointment dates and times with physicians' offices.
  • Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and / or images.
  • Coordinates with the client to obtain required medical records prior to examination.
  • Prepares the chart by ensuring all records required are included, creates a cover letter detailing specific client questions, issues, and service requests and routes to the provider and / or to the exam location prior to examination.
  • Prepares and sends exam notification letters daily.
  • Communicates with physicians, clients, and / or examinees regarding any schedule changes.
  • Responsible to submit client invoice and / or issue to accounting if charges are incurred.
  • When required, responsible for ensuring prompt pre-payment for services issued.
  • Coordinates ancillary services such as interpretation, chaperones, transportation, and / or exam site rentals when needed.
  • Ensures the appropriate steps are taken to cancel and / or reschedule services upon appointment change or cancellation.
  • Handles and responds promptly to incoming calls, e-mails or faxes from physicians or clients requesting report status and / or information.
  • Provides support and / or coverage to satellite offices as needed.
  • Arrange lodging and / or transportation for out-of-town examinees, assists with directions, etc.
  • Processes mail, deliveries and shipments as needed.
  • Participate in various educational and / or training activities as required.
  • Perform other duties as assigned.
  • Pay and Benefits

    The pay range for this position is $22.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)
  • Workplace Type

    This is a fully onsite position in Woodbury, NY 11797.

    Application Deadline

    This position is anticipated to close on Nov 5, 2025.

    About TEKsystems

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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    Customer Service Representative • Woodbury, NY, US

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