Mortgage Loan Coordinator
Job Category : Mortgage
Requisition Number : MORTG014242
Location : On site at Miami Lakes, FL 5901 Miami Lakes Dr E, Miami Lakes, FL 33014, USA
Description
The Mortgage Loan Coordinator role will be responsible for performing a variety of documentation duties related to both agency and portfolio loans while ensuring compliance with policies and procedures for all loan products. Candidates must possess proficiency with technology and a strong sense of urgency with an ability to work in a team environment while maintaining excellent organization and communication skills.
Essential Duties and Responsibilities :
- Ability to self-manage a pipeline by reviewing and confirming if all minimum items have been received as outlined on the Loan Coordinator Checklist. The Loan Coordinator is responsible for reviewing the file for completeness, reading all comments from the Mortgage Loan Officer (MLO) / Mortgage Loan Assistant (MLA), indexing all the docs in the unassigned section of the efolder to the appropriate placeholders and completing all order outs per instructions laid out by management.
- Maintain daily workflow prioritization to ensure loan set up is completed timely and loan advances with quality to the next milestone.
- Adhere to published SLAs to promote effective pipeline management.
- Analyze and ensure all documentation received is accurate and meets minimum required documentation as outlined by our Mortgage procedures, Loan Coordinator checklist and AUS as applicable.
- Complete all order-outs per instructions from the Loan Officer.
- Process Appraisal Refunds
- Reconcile Credit Card Accounting deposit report from Accounting.
- Provide excellent customer service to both internal and external clients.
- Communicate effectively with all parties to the transaction to keep them informed of file status.
- All other duties as assigned.
Required Qualifications, and Experience :
High school diploma or general education degree.Ability to effectively use various computer software applications.Ability to embrace and adopt all Technology as set forth by the line(s) of businesses.Basic accounting and mathematical skills.Ability to effectively multitask.Work successfully in a fast-paced working environment and meet critical deadlines.Delivers excellent verbal customer service.Demonstrates leadership.Excellent interpersonal skills / Champions teamwork.Goal and success oriented.Self-starter.Highly organized, proven track record of successfully managing time and pipeline execution.Focus on quality and understanding of regulation / compliance requirements.Excellent verbal and written communication skills, bi-lingual in English and Spanish helpful.Ability to effectively multi-task, work well in a fast-paced working environment and meet critical deadlines.Commitment to a positive customer experience (internal and external).Intermediate Microsoft Office skills.NMLS Language : As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
Benefit Highlights :
Medical with wellness incentives, dental, and visionHSA with company matchMaternity and parental leaveTuition reimbursementMentor program401(k) with 6% matchMore FirstHorizon.com / First-Horizon-National-Corporation / Careers / Our-BenefitsEqual Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.