Assistant Branch Manager

Branch Operations Supervisor

Supervises the branch operations function which includes quality service, compliance with Riverview policies and procedures, and staff supervision. Assists the Branch Manager by effectively cross-selling Riverview products and services, and coaches staff to develop and improve individual cross-selling skills. The salary for this role will be between $21 and $30 an hour. The specific salary offered will depend on several factors including but not limited to applicant's skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards.

Essential Duties and Responsibilities :

• Provide customer service and use problem solving skills to satisfy customer needs.
• Supervise Client Service Representatives in all duties, including training and development and performance appraisal.
• Perform computer data entry and customer inquiries; process, record, track and verify various types of financial transactions.
• Cross-sell Riverview products and services, open new accounts and coach staff to develop and improve individual cross-selling skills.
• Prepare and / or complete and monitor various reports and forms accurately to be in compliance with established policies and procedures.
• Ensure balanced staffing levels to provide quality service and maximize sales while ensuring cost containment.
• Follow and instruct others on proper branch operational security procedures.
• Ensure branch operational efficiency and compliance.
• Facilitates training objectives, including time allotment and coordination of electives.

Additional Duties and Responsibilities :

Relationships :

Supervisory Responsibilities :

Qualifications :

Skills :

Physical Demands :

Riverview Bank is an equal opportunity employer and affirmative action employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Riverview Bank does not accept unsolicited resumes from any third party staffing agencies and / or search firms for any job postings. Third parties are not authorized to submit profiles, applications, or resumes to this site or to any Riverview Bank employee. Any such submissions, Riverview Bank will not be responsible for any fees related to unsolicited resume submissions without written consent from the Talent Acquisition Team.