Strategy & Operations Principal, City PerformanceNew York City

Strategy & Operations Principal, City Performance

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint we've got huge goals.

Global Operations works across Via's business portfolio to drive continuous improvement and innovation in transit services around the world. As a Strategy & Operations Principal you will join our City Performance team and lead a diverse array of projects directly impacting Via's operations. You will set strategy, lead end-to-end projects and own outcomes in areas including financial and operational analyses, process improvement, new product development and launch, and more. As a senior member of the team you will regularly collaborate with external partners and internally with financial analysts, product experts, engineers, and data scientists to achieve core strategic goals across the organization. We are a low-ego, high-impact team who enjoy finding creative solutions to complex problems.

What You'll Do :

• Own weekly, monthly, quarterly and annual operations & financial targets while developing and executing creative strategies to achieve them
• Analyze Via data to inform operational strategies and report on operational performance
• Contribute to product development, both internal and consumer-facing, to optimize performance and efficiency
• Collaborate cross-functionally with executive leaders and stakeholders from across the organization including Product, Partner Success, Sales, Business Development, Expansion, Operations and Growth teams
• Ideate, pitch, and execute proposals to maximize the efficiency and performance of Via's products and services
• Together with our product managers and engineers, own new product feature roll-outs and analysis
• Galvanize other teams (Partner Operations teams and general managers, finance, data science, product, senior management) to achieve long-term goals, unlock new value, and set Via up for scale
• Develop new and work with existing external partnerships to achieve Via's growth and operational objectives

Who You Are :

Compensation and Benefits :

We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission : to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.

Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.

If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become / already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.

Ready to join the ride?

Via is an equal opportunity employer.