Field Service Technician

Job Description

Job Description

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Field Service Technician for our client in the Manufacturing of Electric Power Products domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Permanent position, and the client is looking for someone to start immediately.

Duration : Full-time

Location : Northern VA and Quincy, WA

Salary : $35.00-$37.00 / Hourly

Role : Field Service Technician

Primary Skills : Engineering

Role Description : The Field Service Technician must have 5+ years of experience. For this role, you must be a dynamic Field Service Technician II to perform comprehensive service support activities for single and three-phase Uninterruptible Power Supplies (UPS) and associated peripherals. This role involves troubleshooting, repair, and scheduled technical service to ensure customers receive reliable, world-class support.

Responsibilities :

• Deliver On-Site Support : Perform start-up services, preventative and remedial maintenance, field modifications, and testing of power quality products directly at customer sites.
• Be the Go-To Expert : Provide technical support to internal and external customers, including third-party service organizations and end users, ensuring issues are resolved quickly and effectively.
• Diagnose and Document : Inspect, test, and document failed products, components, and systems prior to their return to the factory, detailing defects and operational status.
• Stay Ready for Emergencies : Schedule and provide on-call emergency technical support and field service, ensuring customer operations are always protected.

Education : Bachelor’s degree

Experience : Minimum 5+ years of experience

Relocation : This position will not cover relocation expenses

Travel : No

Local Preferred : Yes

Note : Must be able to work on a W2 basis (No C2C)

Recruiter Name : Veena Grover

Recruiter Phone : 412-525-7995

Benefits :

This is a direct hire position, and the hired applicant will receive our client’s benefits package.

Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.