Job Description
Job Description
We are looking for an experienced Tax Preparer to join our team in Warwick, Rhode Island, on a long-term contract basis. This role requires someone with strong organizational skills, attention to detail, and the ability to handle a high volume of client interactions during tax season. You will play an essential role in providing exceptional service to clients while managing administrative and bookkeeping tasks.
Responsibilities :
- Handle client inquiries and schedule appointments through phone calls and face-to-face interactions.
- Assist clients with tax preparation by reviewing and entering information into tax software.
- Perform bookkeeping tasks, including reconciling accounts, categorizing transactions, and updating financial data.
- Utilize software tools such as ProSeries, QuickBooks Online, and Excel to manage client information and records.
- Scan and organize client documents to ensure accurate and timely processing.
- Provide excellent customer service to clients during in-office meetings and drop-off appointments.
- Manage a high volume of tasks and interactions while maintaining professionalism and attention to detail.
- Collaborate with team members to ensure smooth operations and adherence to deadlines.
- Stay updated on tax policies and software changes to enhance service quality.
- Adapt to new systems and tools implemented in the office as needed.
- Proven experience in tax preparation, particularly individual tax returns.
- Proficiency in QuickBooks Online and Microsoft Excel.
- Strong organizational skills with the ability to multitask effectively.
- Excellent interpersonal skills with a warm and approachable demeanor.
- Ability to handle high-volume client interactions professionally.
- Familiarity with tax software such as ProSeries or similar tools.
- Experience managing appointments and schedules efficiently.
- Competence in using multi-line phone systems for client communication.