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Bilingual Hybrid Account Representative - Spanish
Bilingual Hybrid Account Representative - SpanishDan Barracliff - State Farm Agency • Norcross, GA, US
Bilingual Hybrid Account Representative - Spanish

Bilingual Hybrid Account Representative - Spanish

Dan Barracliff - State Farm Agency • Norcross, GA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

POSITION OVERVIEW :

Nationally ranked Top 10 State Farm Agent is seeking a dynamic team member to join their winning team in the role of Bilingual Hybrid Account Representative - State Farm Agent Team Member. Insurance experience is not required - we will train the right person with the right mindset and skill set.

MISSION :

Youre not just answering the phone. Youre answering the call, delivering WORLD CLASS SERVICE. Your job is to build, deepen, and retain relationships inside our existing book of business by selling through service and leading with heart.

You proactively reach out to current customers, uncover gaps, and provide protection across Life, Health, Commercial, and multiline products, turning one-policy relationships into lifelong portfolios. You protect what they have, filling in gaps, showing them what they're missing.

WHO YOU ARE :

  • Emotionally Intelligent - you hear the words and whats underneath them. Customers feel safe opening up to you.
  • Internally Driven - you dont need to be reminded to hit your numbers your own standards are higher than anyone elses.
  • Opportunity Seeker - you dont wait for people to call with a problem you call with a solution.
  • Sales-Smart - you understand how to identify, frame, and close on needs, without ever sounding pushy.
  • Heart-Led - youre not transactional. You build trust first, then offer protection that sticks.
  • Systems-Focused - you thrive in structure. You document, follow through, and leave no open loop.
  • Clear Communicator - you can explain complex coverage in simple, compelling language.
  • Resilient & Resourceful - bad days dont break you. You adapt, ask questions, and find ways to win.
  • Celebrate success - you are a hard worker, and enjoy celebrating team wins

RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO :

  • Establish customer relationships and follow up with customers, as needed
  • Build, deepen, and retain relationships inside our existing book of business by selling through service and leading with heart
  • Use a prompt, friendly, customer-focused, needs-based review process to educate customers about insurance options
  • Proactively reach out to current customers, uncover gaps, and provide protection across Life, Health, Commercial, and multiline products, turning one-policy relationships into lifelong portfolios
  • Maintain a strong work ethic with a total commitment to success each and every day

    • REQUIREMENTS :

  • Bilingual Spanish / English (required)
  • Resident Property & Casualty license (must be able to obtain)
  • Resident Life and Health license (must be able to obtain)
  • Must be able to obtain resident GA and non-resident AL, FL, SC and TN licenses (required)
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

    • If you're hungry to win, see yourself thriving in this role, and are ready to move quickly, send your resume. We'll be in touch with next steps to keep the momentum rolling.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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    Account Representative • Norcross, GA, US