Lending Specialist

Job Description

Job Description

FranFund is a consulting company, specializing in franchise funding. We’re not a direct lender. We’re an award-winning funding partner, named the #1 Banking and Financing Supplier in Franchising by Entrepreneur Magazine for 3 years and running. We are seeking a results-driven and client-focused Lending Specialist to join our team. This role is responsible for analyzing personal financial and business information and understanding clients’ business ownership goals. Using this insight, you will consult and guide clients toward suitable business funding solutions, helping them make informed financial decisions. This position requires strong communication skills, a consultative approach, and a solid understanding of business acumen.

Starting annual salary range of $70,000–$80,000, with additional bonus opportunities tied to secured client engagement agreements. This is NOT a fully remote role.

REQUIREMENTS

• Prior experience in a role managing a high volume of customer interactions, including frequent phone communication.
• Experience handling challenging conversations and resolving customer issues.
• Comfortable performing math calculations and interpreting figures mentally with accuracy.
• Proven knowledge of finance, banking, SBA and franchise industry policies, procedures and criteria.
• Demonstrated initiative, decisiveness under stress, and strong crisis-management and problem-solving skills.
• Proven success thriving in fast-paced, high-pressure environments.
• Familiarity with CRM or client-management tools (Salesforce highly preferred) and the ability to work both independently and collaboratively.
• PC proficiency with Microsoft Office.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES

SPECIAL REQUIREMENTS