PFS Patient Account Representative Clinical Trials

Patient Account Representative

Under moderate supervision, the PSF Patient Accounts Representative- Clinical Trials performs diverse duties related to the processing of patient accounting transactions within Patient Financial Services. This includes, but is not limited to the following : maintaining, auditing and processing charge tickets and insurance claims; data entry of changes, payments and adjustments; assisting patients with patient plans and other accounting related issues; preparing various reports; contacting third part payer about account-related issues; preparing and submitting bills for payment; and reconciling credit balance accounts in a timely manner. In addition, receives and responds to account inquiries by patient and other entities via email, fax or telephone communication. This position will be working uncoded grants and institutional accounts related to clinical trial billing.

Reconciles all accounts in a timely manner and meets dept productivity and quality review standards by contacting third party payers and following up with patients on past due claims.

Reviews bills and insurance claims to third party payors and evaluates for accuracy.

High School Diploma or equivalent

1+ year related experience in medical billing or healthcare

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include :

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental / Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program

Guidehouse is an Equal Opportunity EmployerProtected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.