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Call Center Representative

Call Center Representative

Bath Concepts Independent DealersSavage, MD, US
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

Call Center Representative Location :

  • Savage, MD Company Overview : Long Home is one of the fastest-growing brands in the acrylic bath remodeling industry.
  • We offer custom bath remodeling solutions that enrich lives with bathrooms that are attractive, durable, and maintenance-free.
  • We are looking for a Call Center Representative to join our winning team in Savage, MD.
  • Be part of a high-energy environment where your work makes a positive impact by helping homeowners improve their homes — and earn a substantial income doing it!

General Purpose :

  • Customer service and communication skills are a must.
  • You will contact homeowners by phone to schedule qualified appointments for free consultations, input lead information, update reports, and respond to phone inquiries from ads.

    • Responsibilities :

  • Deliver a scripted pitch to homeowners Adjust the script as needed to meet homeowners' needs Handle homeowner questions and overcome objections Collect homeowner information (name, address, phone number, etc.) Receive and schedule appointments over the phone Enter appointment details and homeowner information into the system Confirm appointments with canvassers or sales representatives Assign appointments to sales representatives Make quality control calls Respond to incoming calls from potential homeowners Follow up with homeowners after initial contact Maintain and update lead information and reports Qualifications : Sales background required Previous sales experience preferred Previous telemarketing experience preferred Strong knowledge of sales and marketing principles and strategies Excellent communication and customer service skills Proficiency in relevant computer applications Product knowledge (training provided) Positive, professional attitude and team-oriented mindset Benefits : Medical Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Retirement Plan Paid Vacation Paid Sick Time Professional Development Opportunities Powered by JazzHR
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    Call Center Representative • Savage, MD, US

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