Senior ERP Support Specialist

Job Description

Job Description

Who We Are

Stored Energy Systems (SENS) is an award-winning manufacturer of premium quality power conversion products located in Longmont, CO. In business for over 50 years, SENS is the market leader with a proven track record of providing highly reliable battery chargers, DC power systems, and related products to industrial markets. For more information on our company please see our web site at www.sens-usa.com.

Summary

The Senior ERP Support Specialist is responsible for ensuring the functionality of the critical business applications, specifically the ERP (Infor Syteline) and other applications as needed throughout the organization. They will perform duties related to the implementation, management, maintenance, enhancement, support, and decommission of critical software systems. Duties include consulting with stakeholders to gather and define requirements; configure and implement new systems and / or enhance existing systems; write and execute test plans; troubleshoot and resolve complex system issues; deliver training and guidance to end users and system / service owners; develop and maintain system documentation; prepare robust reports to enhance strategic business decisions.

Responsibilities

• Ensure the stability, integrity, and efficient operation of business systems.
• Develop, analyze, and maintain new or current system processes and workflows.
• Lead integration projects to bring additional functionality to systems as needed.
• Identify, evaluate, and implement new systems and solutions, or identify enhancements to existing systems; define requirements and specifications.
• Develop and execute test plans and scripts, as well as other quality assurance measures; lead testing such as user acceptance, performance, security, usability, etc.
• Collect user feedback regarding system performance and work with team to prioritize configuration requests.
• Collaborate with cross-functional IT staff to streamline solution implementations.
• Maintain relationships with vendors; work with vendors on bug fixes, new features, and proper use of products.
• Assist in writing specifications used by developers for automation of business processes.
• Participate in the implementation of system patches, updates, and maintenance.
• Develop and provide trainings, demonstrations, and regular communication to end-users.
• Maintain records of system integrations, changes, and incidents.
• Lead portions of large tasks or projects; build and maintain project management skills.

SENS Business Applications to be Supported

Required Qualifications

Preferred Qualifications

Location : This position is located in Longmont, CO with flexibility to work remotely as needed.

Base Compensation : $120,000 - $138,000 is the projected compensation range for this role depending on the candidate’s overall qualifications and experience.

Closing Date : October 30th. While we expect to keep the position open through this date, the posting may be extended or closed early based on applicant volume and hiring needs.

We offer an exciting and competitive total compensation package designed to inspire! This includes generous paid time off, holidays, as well as comprehensive benefits including medical, dental, vision, short-term disability, life insurance, and an outstanding 401k matching program where employees are instantly vested.

At SENS, our culture is rooted in a set of core values that reflect who we are and how we work. In a recent 2025 poll, our employees identified the values that best define us : “Innovative”, “Respectful”, “Inviting”, “Flexible”, “Collaborative”, and “Growth Driven”. Our team describes us as a dynamic, forward-thinking company where everyone has the opportunity to thrive.

At SENS, we pride ourselves on being an equal opportunity employer, fully dedicated to fostering inclusion and diversity. We welcome all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristic.

We hope you're interested in making a difference with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.