Service Dog Training Manager

Job Description

Job Description

American Humane Society is seeking an experienced Service Dog Training Manager in South Florida. This position will be on-site and reports directly to the Director, Sanctuary and Military Affairs Programming.  American Humane Society is committed to fostering a welcoming workplace. As we seek to fill this position, we encourage high-performing applicants from all backgrounds to apply.

For nearly 150 years, American Humane Society has led the way in protecting animals and strengthening the bonds between animals and people. We respond first when animals need rescue, shelter, or protection. Through our groundbreaking programs – from our “No Animals Were Harmed®” certification in Hollywood to our farm and conservation welfare standards – we set the highest level of care and compassion in animal protection.

Working at American Humane Society means being part of something bigger. With offices in Washington, D.C., Los Angeles, and Palm Beach, we provide a supportive, professional environment where your work makes a real difference in animals’ lives.

Position summary :

The Service Dog Training Manager will be based at American Humane’s Sanctuary in Palm City, FL, the flagship training location for service dogs for the Pups4Patriots (P4P) program.  The Manager, in collaboration with the Director, Sanctuary and Military Affairs Programming, is responsible for managing and conducting the day-to-day operational activities of all service dog-related training programming at the American Humane Sanctuary. In order to ensure consistent application of service dog training standards and programmatic activity across the organization, the Manager will also consult and work closely with the VP, Companion Animal Welfare.

Responsibilities :

• Acquire dogs who meet the temperament and physical criteria for the Pups4Patriots service dog program
• Establish a robust foster program for dogs to be raised in homes in the local community
• While service dogs-in-training are housed on Sanctuary property, work with the Sanctuary Care Manager to provide daily kennel care following established procedures for nutrition, exercise, enrichment, grooming, cleaning / sanitation
• In conjunction with Sanctuary Care Manager, maintain the safety and sanitation of canine kennels, training areas and canine quarantine area
• Ensure service dogs-in-training receive proper veterinary care
• Train service dogs in obedience skills, public access skills, and tasks to assist with PTS and TBI, according to American Humane’s standards
• Train appropriate dogs to serve as family support dogs or facility / station dogs and aid in adoptions / placements
• Maintain daily canine care and training records electronically
• Provide regular training updates including photos and videos for internal and external audiences
• In conjunction with the Director and Program Manager, pair Sanctuary-trained service dogs with approved applicants
• Conduct handler training, assist handler / dog in successfully completing the American Humane Service Dog Assessment and provide ongoing support to graduates
• Host training retreats for program graduates
• Host community engagement opportunities such as novel handler training, Canine Good Citizen practice, etc. so dogs get experience working with non-trainers and volunteers can help with hands-on dog training
• Help recruit eligible veteran and first responder applicants in the region
• Serve as a key Sanctuary ambassador by delivering regular donor presentations and demonstrations to visiting guests and participating in AH-related events
• Perform other duties as required by the organization and the Director

Essential experience, knowledge, skills and abilities :

Direct reports :

Physical demands and work environment :

Look at and work on a computer screen for extended periods

American Humane Society’s core values define our workplace, and these values serve as the cornerstone for interactions in advancing our mission and institutional goals. Employees are expected to adhere to all organizational policies and to act as role models, demonstrating American Humane Society’s core values :

American Humane Society (AHS) is an Equal Opportunity Employer with a commitment to fostering a welcoming, supportive workplace where our work makes a real difference in animals’ lives.

Job Details :

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