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Customer Service Representative
Customer Service RepresentativeCSN Collision Centres • Gardena, CA, US
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Customer Service Representative

Customer Service Representative

CSN Collision Centres • Gardena, CA, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Rep

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to everyone who contacts ACG and walks through body shop. In this role, the CSR is responsible for checking in customers, their vehicles and for keeping the customer informed and updated on the process. Managing and organizing rentals, speaking to insurance companies on behalf of our customers and maintaining dealer relations. Managing the telephones is a priority; helping the customer as much as possible and then transferring calls, taking messages, and making outbound calls to customers and to ACG vendors

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Customer Service Representative • Gardena, CA, US

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