Senior Software Test Manager

Syms Strategic Group (SSG) is seeking a talented Senior Software Test Manager
Location: Remote
Department: Veterans Affairs (VA)
Type: Full Time
Min. Experience: Experienced
Security Clearance Level: Public Trust (MBI)

Military Veterans are highly encouraged to apply!Essential Duties and ResponsibilitiesNOTE: This is NOT an SQA tester position. Candidates MUST have strong programming skills, often in languages such as C#, .Net, Java, or Python.

• Develop and execute test plans, test cases, and test procedures to ensure that all information systems, products, and services meet organizational standards and end-user requirements
• Develop test plans, test schedule, and approach
• Write test cases and scripts and identifies data for test scenarios
• Conduct a walk through on test case(s)/script(s) with Test Managers, Requirement Leads, Project Managers, and Development Leads
• Perform and lead tests and software and/or Information Technology (IT) systems to ensure proper operation and freedom from defects
• Perform verification activities on work products using defined methods, procedures, and criteria with an appropriate verification environment
• Document and communicate test results
• Support analysis of test results and resolution of open issues
• Document and communicate test results
• Support analysis of test results and resolution of open issues
• Document and work to resolve all complex problems
• Report progress on problem resolution to management
• Devise improvement to current procedures and develop models of possible future configurations
• Create daily test metrics and reporting
• Occasionally perform other IT systems engineering activities such as requirements, design, installation, operation, sustainment, and support
• Apply technical principles, theories, and concepts in the field
• Receive assignments in the form of objectives and establish goals to meet outlined objectives
• Provide direction to employees according to established policies and management guidance
• Measure whether objectives have been met
• Provide technical solutions to a wide range of difficult problems where analysis of data requires evaluation of identifiable factors
• Ensure that solutions are imaginative, thorough, practicable, and consistent with organizational objectives
• Independently determine and develop approach to solutions
• Review work upon completion for adequacy in meeting objectives
• Demonstrate good judgment in selecting methods and techniques for obtaining solutions
• Contribute to completion of specific programs and projects
• Perform frequent inter-organizational and outside customer contacts
• Represent organization in providing solutions to difficult technical issues associated with specific projects

Required Skills and Experience

• Strong programming skills, often in languages such as C#, Java, or Python
• A proven track record of working on complex software projects and ensuring high-quality deliverables
• Experience in both manual and automated testing
• Experience with Agile/Scrum methodologies and understanding of the Software Development Life Cycle (SDLC)
• Proficiency in writing and executing test cases, test scripts, and test plans
• Strong knowledge of test automation frameworks and tools (e.g., Selenium, TestNG, JUnit, QTP, LoadRunner)
• Experience with continuous integration/continuous deployment (CI/CD) tools (e.g., GitHub Actions)
• Familiarity with version control systems (e.g. Git and Subversion)
• An understanding of performance testing and tools (e.g., JMeter and Gatling)
• Experience with defect tracking and management tools (e.g. JIRA and Bugzilla)
• Knowledge of database and SQL for validating stored data
• Experience in testing web applications, Application Programming Interfaces (APIs), and services
• An understanding of security testing practices and tools
• Experience with different types of testing, including functional, regression, integration, system, usability, and User Acceptance Testing (UAT)
• Excellent analytical and problem-solving skills
• Strong communication and collaboration abilities
• An ability to work independently and as part of a team
• An attention to detail and commitment to delivering high-quality work
• An ability to prioritize multiple tasks and meet deadlines
• An ability to mentor and guide junior testers
• An ability to understand business requirements and translate them into effective test scenarios
• Experience with test management tools
• Knowledge of DevOps practices and tools
• An ability to conduct test reviews and provide constructive feedback
• A strong understanding of risk-based testing, exploratory testing, and context-driven testing

Professional CertificationsAdvanced certifications in testing or quality assurance (e.g., International Software Testing Qualifications Board (ISTQB), Certified Software Testing Engineer (CSTE), Certified Software Quality Analyst (CSQA))Years of Professional Experience10 or more years of total work experience
10 or more years of experience in software testing and quality assuranceDesired experienceElectronic Data Interchange X.12 (EDI) Medical Claims

• X.12 medical claims (837, 834, 277, etc)

A familiarity with cloud-based testing platforms (e.g., Amazon Web Services (AWS) and Azure)Formal EducationBachelor’s Degree in Computer Science, Information Technology, Engineering, or a related field and 10 or more years of experience.Citizenship RequirementU.S. Citizenship required for this specific opportunitySecurity Clearance RequirementsMust possess or qualify for a Public Trust (MBI)CRITICAL NOTES:

1. SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered.
2. Recruiters or Third parties will not be considered.
3. This is a 100% U.S. based remote position. However, candidates from CA, CO, IL, NJ, or NY will not be considered.
4. This is a W2 position.
5. All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions.
6. As part of our screening process, you will be requested to provide a link to your LinkedIn profile.

U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic informati

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