Assistant Manager
The Assistant Manager is a strong communicator and motivational agent whose main role is to assist the Store Manager in achieving the company goals. This person thrives working in fast-paced environments where creative problem-solving skills and priority focus are critical components to effective operations and successful execution of the role.
The Assistant Manager is responsible for supporting the Store Manager in the daily business operations of the store including supervising employees, communicating with and helping customers, and carrying out directives given by management. This person drives execution by inspiring and motivating employees to ensure store profitability and efficiency.
Key Responsibilities :
- Assist the Store Manager in exceeding determined sales plans and metric objectives
- Ensure consistent execution of company's visual presentation standards
- Set up displays and arrange merchandise to promote sales
- Train staff on how to drive sales through consistent development, product knowledge, systems, and customer service standards
- Maintain proper inventory controls, facilitate inventory counts as guided by management
- Ensure store complies and follows safety and security guidelines and protocols
- Assist Store Manager with supervising employees according to the Company's Employee Handbook and following the store's standard operating procedures
- Demonstrate accountability by providing constructive feedback to employees
- Ensure all operational store processes are properly executed
- Communicate with Store Manager on overall effectiveness of employee and store performance and provide recommendations and solutions
- Assist with store events and store sales
- Act as a backup to the Store Manager
- Assist with Monday office hours and any other tasks assigned by store manager
- Assist with omni-channel sales and fulfillment process
Skills, Abilities & Requirements :
Abide to available and agreed scheduleAbility to work retail hours including weekends and holidaysExcellent verbal communication skillsStrong leadership and interpersonal skills to work with individuals and teamsHigh attention to detail and strong organizational skillsAbility to maintain a professional appearance and follow store's dress codeMaintain a positive attitude, high energy, and focus on customer satisfactionAnalytical and math skills to create and analyze reports and sales dataAbility to confidently operate office equipment such as computers and printersPhysical Requirements & Working Conditions :
Ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for long durations of timeAbility to move and lift equipment and supplies of up to 30 poundsVision abilities include close, distance, color peripheral, and depth perceptionNoise level in the work environment is moderateThis job description is not exhaustive, and you may be required to carry out other duties as requested.
Benefits :
Medical, Dental, VisionPaid Time Off (PTO)Pet insurance401KEmployee Assistance Program (EAP)Monthly clothing allowanceGenerous employee discountFriends and family discountFree fitness classes at our Santa Monica RIDE studioGenerous discount on all Dreamland events, food and beverageTravel opportunities for national events, festivals, and store build-outsEEO Statement :
Aviator Nation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.