Service DirectorAmerican Brass • Queens, NY, US
Service Director
American Brass • Queens, NY, US
9 days ago
Job type
- Full-time
Job descriptionDirect hiring, training, disciplining and scheduling of FOH team. Conduct performance review, take disciplinary action to ensure company standards are met by all employees, motivate and train staff daily. Enforce sanitary practices for food handling, general cleanliness, and maintenance of service and dining areas. Communicates values, strategies, and objectives; assigns duties and promotes within when possible. Planning, monitoring, and appraising performance results; developing incentives for staff to promote positive work environment. collaborate with the Executive Chef to prepare and conduct effective pre-shift / pre-event meetings communicating pertinent information to the associates relating beverage, members, guests, and daily operations. Ensures all guests consistently receive courteous and efficient service from all team members. Responds positively and quickly to customer concerns and complaints. Oversee Host Team by maintaining door presence, especially in peak business hours, assuring reservations are sat in a timely fashion, maximizing turn times and seating accommodations. Control and oversee all events working closely with executive team. Handle weekly schedule for all front of house Proactively manage FOH labor costs to maximize cost efficiencies. Maintain and enforce proper time keeping policies and procedures consistent with wage and hour regulations. Work Closely with BOH and Bar team to ensure labor costs in all departments are within budget. Maintain and update POS for food program and staff members. Reviews financial statements and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
GENERAL MANAGER
Primary Responsibilities :
- Our Service Director must have a high level of hospitality that they bring to every interaction with Members, Guests, and our team.
- Organizes and directs restaurant’s team of FOH staff (servers, runners, hosts), working closely with each to understand operational needs, provide training and motivation.
- Total operational and financial responsibility, directly perform hands-on work on an ongoing basis to ensure proper employee training, ownership over guest experience, managing the restaurant flow from communication with BOH team and management & FOH, trouble-shooting guest issues and assisting at all levels of the restaurant.
STAFF DIRECTION
FRONT OF HOUSE GUEST SERVICE
OFFICE DUTIES / BACK OF HOUSE
ABOUT US :
American Brass is a modern waterfront restaurant in the heart of Long Island City, offering a relaxed yet refined dining experience. Set directly across from the iconic Long Island City Gantries, our space celebrates both the industrial heritage and the creative future of the neighborhood. We take pride in sustainable practices, seasonal menus, and partnerships with New York farms that fill our pantry and inspire our kitchen.
WE WILL BE HOSTING INTERVIEWS FOR QUALIFIED APPLICANTS ON AS SOON AS POSSIBLE!
YOU :
Uphold the highest level of DOH standards and safety, as well as company standards
are detail-oriented and able to get the little jobs done while maintaining a clear view of the big picture.
Have a passion for training and development of others
Are influential, team oriented leadership style
Are flexible and adaptive to rapidly changing priorities and work demands
Have Strong written and computer skills; to include Microsoft Office (Word, Excel and Power Point), E-mail and adobe indesign
Have the ability to comfortably lead a team in a busy atmosphere.
Contribute to the entire service team!
GREAT PERSONALITY AND NOT SHY
Have at LEAST 3 years of NYC experience
Have a strong service background
Possess advanced customer service skills
Have a strong command of your role
High level of organization skills
Create a job alert for this search
Service Director • Queens, NY, US
Related jobs
We are looking for the right seasoned professional to join the team of a here unnamed Michelin-starred chef restaurant in Manhattan.
The right candidate should have elegant, rehearsed, bal...Show more
Les Halles" space on Park Avenue, is looking for a creative, hard-working and passionate Service Director and Hospitality professional to join our team.
Our commitment to quality has earn...Show more
Managing Director, Delivery - Aerospace and Defense Consulting.Our client is a dynamic and innovative consulting firm specializing in Supply Chain Management.
They work with clients across various i...Show more
Director Of Technology Services.Fanatics is building a leading global digital sports platform.We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sp...Show more)
At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions.
They utilize advanced analytics techniques to help clients optimize their op...Show more
Service Director – Blackfoot Hospitality .Reports to : Director of Operations.Blackfoot Hospitality is a New York City–based hospitality group dedicated to creating warm, thoughtful...Show more
A company is looking for a Director of IT ISM Services, Service Desk and Support.Key Responsibilities Lead, mentor, and develop high-performing End User Services teams Develop and oversee the ex...Show more
The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world.How? With a media buying platform that helps brands deliver a more insightful and relevan...Show more
Director Of Distribution Services.If you are hired provisionally in this title, you must take and pass the Civil Service Exam, when it becomes available, to be eligible for continued employment.The...Show more The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world.How? With a media buying platform that helps brands deliver a more insightful and relevan...Show more The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world.How? With a media buying platform that helps brands deliver a more insightful and relevan...Show more 
The Children’s Place is the largest pure-play children’s retailer in North America.We sell apparel, footwear, accessories etc.
North America and Globally, in stores and online under the brand names ...Show more
WS New York is a restaurant and private club concept in Hudson Yards.WS New York has unparalleled access to the finest wines and spirits, world-class dining, and one-of-a-kind cultural events.This ...Show more A company is looking for a Director of elluminate Service Management.Key Responsibilities Lead and manage the global elluminate Run Service organization, focusing on service operations and contin...Show more 
The Client Director is responsible for managing key client relationships across the US region.This role is critical in ensuring exceptional service, strategic account growth, and long-term client p...Show more
Senior Director, Professional Services.At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more.
If you're passionate about developing your career, while h...Show more
The Trade Desk is subject to Executive Order 11246, which requires government contractors to ensure nondiscrimination and take affirmative action in employment to employ and advance qualified indiv...Show more
Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?.
If so, you've probably expe...Show more
Service Director
Private Listing • New York, NY, US
Full-time
Last updated: 11 days ago • Promoted
Director of Service
Francis Staub - La Brasserie • New York, NY, US
Full-time
Last updated: 30+ days ago • Promoted
Managing Director, Service Delivery - Aerospace and Defense
Hire Solutions • New York, NY, US
Full-time
Last updated: 30+ days ago • Promoted
Director, Technology Services
Fanatics • New York, NY, US
Full-time
Last updated: 30+ days ago • Promoted
Digital Contact & Services Director (CCaaS)
PwC (US) • New York, NY, US
Full-time
Last updated: 30+ days ago • Promoted
Service Director
Blackfoot Hospitality • New York, NY, US
Full-time
Last updated: 22 days ago • Promoted
IT Service Management Director
VirtualVocations • Bronx, New York, United States
Full-time
Last updated: 2 days ago • Promoted
Client Service Director, Advertiser (MMM)
The Trade Desk • New York, NY, United States
Full-time
Last updated: 30+ days ago • Promoted
DIRECTOR OF DISTRIBUTION SERVICES
City of New York • New York, NY, US
Full-time
Last updated: 30+ days ago • Promoted
Client Service Director, Advertiser (CPG)
The Trade Desk • New York, NY, United States
Full-time
Last updated: 30+ days ago • Promoted
Client Service Director, Advertiser (Auto)
The Trade Desk • New York, NY, United States
Full-time
Last updated: 30+ days ago • Promoted
Sr. Director, CRM, Loyalty and Service -Corporate Headquarters, NJ
The Children's Place • Secaucus, NJ, United States
Full-time
Last updated: 30+ days ago • Promoted
Service Director
RHS WINE LLC • New York, NY, US
Full-time
Last updated: 30+ days ago • Promoted
Director of Service Management
VirtualVocations • Yonkers, New York, United States
Full-time
Last updated: 3 days ago • Promoted
Client Service Director - US
The Boundary • New York, NY, US
Full-time
Quick Apply
Last updated: 24 days ago
Senior Director, Professional Services (Hybrid - Flexible Options)
Broadridge Financial Solutions • New York, NY, US
Full-time
Last updated: 30+ days ago • Promoted
Client Service Director, Advertiser (Auto)NewNew York
The Trade Desk • New York, NY, US
Full-time
Last updated: 30+ days ago • Promoted
Client Service Director
TLC Worldwide • New York, NY, US
Full-time
Last updated: 30+ days ago • Promoted