General Manager

Overview

Elephant Tribe Hospitality is in search of a General Manager to support both of our exciting properties, LORE and FOLK.

About FOLK + LORE : LORE is a chef-driven restaurant in Park Slope, Brooklyn, where global flavors meet local spirit. Led by Chef Jay Kumar, the menu blends seasonal ingredients with inspirations from his South Indian heritage and international culinary journey. Opening this fall, FOLK is a new cocktail bar from the team behind LORE, led by Executive Chef and Bib Gourmand honoree Jay Kumar. With a balance of neighborhood warmth and refined hospitality, FOLK celebrates the people who shape the community and make New York City extraordinary.

General Overview

The General Manager (GM) in a restaurant business holds a senior leadership role, overseeing the entire operations of both locations to ensure smooth and efficient functioning.

Key Responsibilities

• Take responsibility for the overall performance and success of both locations, including the entire operations of front and back of the houses
• Develop and implement operational policies and procedures, where applicable
• Efficiently manage front and back of the house schedules, ensuring optimal staffing levels and smooth restaurant operations
• Performing routine and assigned opening and closing procedures
• Develop and manage budgets, financial forecasts, and financial reporting
• Monitor and control costs, including food and labor costs for front and back of the house
• Maximize profitability through effective cost management and revenue generation
• Recruit, hire, train, and supervise restaurant staff for front and back of the house
• Create work schedules, manage employee performance, and address any HR-related issues for all teams
• Foster a positive and productive work environment
• Ensure high levels of customer satisfaction by maintaining quality standards and addressing customer concerns
• Monitor and respond to online reviews and feedback
• Maintain high standards of food and service quality
• Conduct regular inspections to ensure compliance with health and safety regulations
• Manage inventory levels and order supplies as needed
• Monitor and control food and beverage costs through effective inventory management
• Establish and maintain relationships with suppliers and vendors
• Implement training programs to enhance the skills of the staff
• Stay informed about changes in regulations that may impact the restaurant, as well as industry trends and best practices
• Ensure compliance with local health regulations, labor laws, and licensing requirements
• Stay current with technology trends and implement relevant systems to streamline operations, such as point-of-sale (POS) systems and reservation platforms
• Handle emergencies and unexpected situations effectively
• Develop contingency plans for various scenarios

Qualifications

To apply, please submit your resume and cover letter to info@folkbrooklyn.com. We look forward to hearing from you!

FOLK and LORE are equal opportunity employers. We embrace diversity and are committed to providing equal employment opportunities to all qualified applicants, regardless of race, national origin, age, sex, religion, disability, marital status, veteran status, or any other protected status under local, state, or federal law. This policy extends to all aspects of employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination. More detail about Folk part of Lore & Folk, please visit https : / / culinaryagents.com / entities / 1000221-Folk

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