Sr. Operations Specialist

Sr. Operations Specialist

Manage and oversee time-critical shipments, including air, ground, and expedited freight. Provide real-time tracking and proactive updates to customers and stakeholders. Coordinate with airlines, trucking companies, and logistics partners to ensure on-time delivery. Ensure shipments go straight from pickup to delivery without transfers, minimizing handling and transit time. Develop contingency plans for delays and resolve transport-related issues quickly. Work closely with sales, operations, and customer service teams to meet client demands. Negotiate pricing and service levels with carriers and vendors. Ensure compliance with international and domestic shipping regulations. Analyze performance data and implement process improvements for efficiency. Provide 24 / 7 support for urgent shipments when required. Other duties as assigned.

Preferred Qualifications :

• Experience with NFO (Next Flight Out), OBC (On-Board Courier), and AOG (Aircraft on Ground) shipments.
• Familiarity with hazmat or temperature-controlled logistics.
• Multilingual abilities (a plus for international shipments).

Other Skills / Abilities :

Education and Experience :

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer :

Come join the leader in logistics and take your career in the right direction.

Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.