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Client Account Administrator
Client Account AdministratorAssociation Member Benefits Advisors, LLC • Austin, TX, US
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Client Account Administrator

Client Account Administrator

Association Member Benefits Advisors, LLC • Austin, TX, US
23 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

AMBA is seeking a talented Client Account Administrator to join our growing Specialty Lines team! We're looking for someone with a growth mindset, an eagerness to learn, and the ability to thrive in a fast-paced, collaborative environment.

About AMBA

Since 1981, AMBA has been a trusted provider of essential coverage for retired public servants nationwide. Our reach extends to diverse groups, including hardworking public employees, state retirees, educators, military personnel, trade professionals, firefighters, law enforcement, Unions, Alumni groups, Allied Healthcare, and other non-profit associations. As a full-service marketing and membership development company, we proudly offer outstanding insurance services to our vast network of 44 million members across 450+ associations in all 50 states.

Benefits

  • Comprehensive benefits package including medical, dental, and vision insurance, spending accounts, and other voluntary benefits.
  • Annual Bonus Program.
  • Corporate 401k Matching.
  • Generous time off including vacation days, 10 paid company holidays, and paid parental leave.
  • Sick time that can be used for both physical and mental wellness days.
  • Community Involvement perks, including 1 paid day off each year to volunteer with a local charity of your choice and company volunteer events.
  • Free, confidential counseling and support through our Employee Assistance Program (EAP).
  • Support & development to cultivate your knowledge and continuing education to support your professional designations.
  • Business casual dress code.
  • Hybrid work arrangement.

About the Role

This role provides essential support to the client team by managing policy processing and documentation from start to finish. It involves producing and distributing policies, coordinating surplus lines requirements, maintaining accurate records in internal systems, and ensuring all applications are properly assigned and tracked. By handling these critical operational tasks, the position helps deliver a seamless client experience.

The Day-to-Day

  • Enter and process applications for quotes on carrier websites for various types of policies.
  • Communicate with underwriters, providing timely updates and ensuring accurate documentation of quotes.
  • Prepare invoices and issue Professional Liability policies in accordance with company standards.
  • Distribute finalized policies and related documentation to clients and brokers via email in a professional and timely manner.
  • Maintain and update renewal lists, ensuring accuracy and proactive follow-up for upcoming expirations.
  • Assist with policy changes, endorsements, and renewal processing to support client needs.
  • Coordinate with internal teams and external partners to resolve discrepancies, answer policy questions, and ensure smooth workflow.
  • Support compliance by adhering to industry regulations, company procedures, and data accuracy requirements.
  • Contribute to maintaining positive client and broker relationships through clear communication.
  • Provide administrative support as needed, including recordkeeping, database updates, and reporting.
  • Requirements :

  • Prior experience in Property and Casualty insurance (preferred).
  • Strong organizational skills with exceptional attention to detail.
  • Proven ability to manage multiple assignments and meet deadlines effectively.
  • Professional interpersonal skills with the ability to interact and collaborate with others in a timely manner.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Word and Excel, with the ability to quickly learn in-house systems.
  • Self-motivated with the ability to work independently and with minimal supervision.
  • Comfortable delivering presentations via PowerPoint in online and in-person settings.
  • Willingness to travel, approximately four times per year, to attend association conventions.
  • AMBA is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture, attracting top talent with shared values and forming the foundation for a great place to work.

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    Client Administrator • Austin, TX, US

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