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Senior Director, Provider AI Strategy and Transformation - Remote

Senior Director, Provider AI Strategy and Transformation - Remote

UnitedHealth GroupHopkins, MN, US
4 days ago
Job type
  • Full-time
  • Remote
Job description

Senior Director, Provider AI Strategy And Transformation

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Senior Director, Provider AI Strategy And Transformation will define and lead the Provider Operations AI transformation agenda, establishing the framework, governance, and operating model required to scale AI-driven products and capabilities. This role is accountable for building the foundational strategy, aligning AI initiatives with business objectives. The role is accountable for designing and implementing a measurable transformation roadmap, including portfolio prioritization, data readiness, platform enablement, and product innovation. They will lead cross-functional teams, foster a culture of experimentation and governance, and deliver tangible business outcomes such as cost optimization, and enhanced provider experiences. Success will be measured by speed to market, adoption, scalability, and ROI of AI initiatives.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities :

  • Define the Provider Operations AI transformation framework including establishing the working model and codifying the governance process.
  • Build and lead a high-performing team of AI experts, providing mentorship, guidance, and support to foster a culture of innovation and delivering business value.
  • Accountable for the overall governance, performance and results of Provider Operations.
  • Play a key role in establishing credibility and visibility of a new and growing hybrid AI team.
  • Prepare and present information for a diverse and executive-level audience, ensuring clear and effective communication of transformational AI projects and outcomes.
  • Collaborate with cross-functional teams to identify AI opportunities across various business units and develop customized solutions to address specific challenges that will improve quality, streamline workflows and drive efficiency and cost-effectiveness.
  • Ensure that transformational AI projects are delivered on time, within scope, and within budget, while meeting quality and performance standards.
  • Stay abreast of AI research advancements, industry best practices, to ensure all AI initiatives remain at the forefront of innovation and compliance. Actively contribute to proof-of-concept tests for new processes and technologies.
  • Establish partnerships with external AI vendors, research institutions, and startups to leverage external expertise and accelerate transformation.
  • Drive innovation by exploring emerging AI technologies evaluating their potential impact on the business, and recommending strategic investments.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

  • 10+ years of progressive experience in product management, strategy or technology leadership roles within healthcare
  • 2+ years leading AI / ML-driven product strategies
  • Experience of leading and managing a multi discipline team in a complex organization
  • Experience influencing cross-functional teams (Product, Engineering, Data Science, Design) and managing organizations across multiple geographies
  • Proven track record of owning AI product transformation strategies-from vision and roadmap to execution and measurable business impact within a large, complex healthcare organization
  • Proven exceptional executive communication skills with experience influencing C-suite, IT, Legal, vendors and external stakeholders
  • Demonstrated ability to drive innovation at enterprise scale, balancing experimentation with operational rigor and compliance
  • Demonstrated ability to develop and articulate a clear vision for how AI can be utilized to achieve business goals
  • Preferred Qualifications :

  • Solid knowledge of Responsible AI practices, bias mitigation, and compliance with global AI regulations
  • Deep understanding of AI / ML technologies, including LLM architectures, RAG, prompt engineering, evaluation frameworks, and MLOps practices for scalable deployment
  • Familiarity with cloud-native architectures, container orchestration (Kubernetes), and GPU / accelerator optimization for AI workloads
  • Proven track record of building and scaling new AI teams or organizations from the ground up, including hiring, operating model design, and culture creation
  • Proven track record of driving measurable business outcomes through AI innovation (e.g., revenue growth, cost reduction, customer experience improvements)
  • Proven industry thought leadership : publications, patents, conference speaking, or open-source contributions in AI / ML
  • Proven success in partnering with hyperscalers (Azure, AWS, GCP) and negotiating strategic vendor relationships
  • All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
  • Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $156,400 to $268,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

    Application Deadline : This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

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