Talent.com
Sales Associate III

Sales Associate III

TapestryClinton, MI, US
30+ days ago
Job type
  • Full-time
Job description

Sales Associate III

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to lastfor you to be yourself in.

Coach is part of the Tapestry portfolio a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

The Sales Associate role is an integral part of the store's overall success and efficiency : demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.

Sales Floor :

  • Understands organizational objectives and makes decisions that align with Company priorities
  • Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.
  • Creates short- and long-term strategies to achieve personal metrics and performance goals
  • Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity
  • Represents Coach as a brand ambassador
  • Demonstrates Coach's Selling and Service expectations at all times
  • Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
  • Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
  • Creates positive impressions with customers by bringing best self to work through attire consistent with Coach's Guide to Style
  • Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.
  • Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
  • Remains aware and is clearly able to communicate current pricing and promotional strategy to customers.
  • Discusses product features and builds the sale by leveraging cross-selling skills and abilities.
  • Cross-sells and encourages beneficial product add-ons that relate to the customer's shopping needs.
  • Sensitive to customers' needs and tailors approach by reading cues.
  • Attends to the unique and individual shopping needs of each customer.
  • Works with multiple customers simultaneously and breaks away as appropriate.
  • Follows up with customers consistently and genuinely to influence / close the sale.
  • Flexes personal selling techniques to contribute to overall store financial results.
  • Builds lasting and loyal relationships with customers.
  • Leverages Coach's tools and technology to support relationship building and clienteling efforts.
  • Creates enthusiasm and positivity for a shared vision and mission.
  • Promotes and endorses a team selling environment.
  • Fosters an environment of teamwork, trust and collaboration with internal and external customers.
  • Remains solution oriented; is adaptable and flexible to changing business and store needs.
  • Welcomes feedback and adapts behaviors as appropriate.
  • Maintains a calm and professional demeanor at all times.

Operations :

  • Ensures all daily tasks are completed without negatively impacting service or Coach standards.
  • Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner.
  • Maintains a clean and tidy selling floor at all times.
  • Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures.
  • Replenishes inventory on sales floor as needed.
  • Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor.
  • Supports cash-wrap when needed to process purchases, returns, and exchanges.
  • Efficiently processes customer transactions : Purchase, Return, Exchange, Found Order etc.
  • Effectively helps to prepare store by organizing functional areas, performs routine cleaning, maintains strong organizational standards and maintains visual merchandising expectations.
  • Competencies Required :

  • Drive For Results : Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
  • Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
  • Creativity : Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
  • Interpersonal Savvy : Relates well to all kind of people up, down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably.
  • Learning on The Fly : Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
  • Perseverance : Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
  • Dealing with Ambiguity : Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
  • Additional Requirements

    Experience : 1- 3 years of previous sales experience, preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.

    Education : High school diploma or equivalent; college degree preferred.

    Technical : Knowledge of cash register systems, basic computer skills (including the ability to use iPad / laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

    Physical : Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product / cartons up to 50 pounds to process product shipment / transfers

    Schedule : Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).

    Note : This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

    Create a job alert for this search

    Sales Associate • Clinton, MI, US

    Related jobs
    Sales Associate 45254

    Sales Associate 45254

    7-ElevenToledo, Ohio, United States
    Full-time
    Quick Apply
    Provides prompt, courteous customer service by discovering guest’s needs.Rings up all sales on cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques....Show moreLast updated: 30+ days ago
    Sales Associate 45351

    Sales Associate 45351

    7-ElevenSylvania, Ohio, United States
    Full-time
    Quick Apply
    Provides prompt, courteous customer service by discovering guest’s needs.Rings up all sales on cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques....Show moreLast updated: 30+ days ago
    Sales Associate 45349

    Sales Associate 45349

    7-ElevenPerrysburg, Ohio, United States
    Full-time
    Quick Apply
    Provides prompt, courteous customer service by discovering guest’s needs.Rings up all sales on cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques....Show moreLast updated: 30+ days ago
    Retail Sales Associate - 3136

    Retail Sales Associate - 3136

    First Cash, Inc.Toledo, OH, US
    Full-time
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...Show moreLast updated: 30+ days ago
    • Promoted
    Business Banking Rel Mgr III

    Business Banking Rel Mgr III

    Old National BankJackson, MI, United States
    Full-time
    US-MI-Brighton | US-MI-Jackson | US-MI-Troy | US-MI-Ann Arbor.Lending / Commercial / Consumer / Credit.Old National Bank has been serving clients and communities since 1834. With over $70 billion in total...Show moreLast updated: 4 days ago
    • Promoted
    Sales Associate - Spirit

    Sales Associate - Spirit

    Spirit HalloweenJackson, MI, US
    Full-time
    Benefits include : Michigan Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program. All Bonus and Pay Programs subject to qualifications.The Sales Associate wil...Show moreLast updated: 3 days ago
    Sales Associate 45494

    Sales Associate 45494

    7-ElevenSylvania, Ohio, United States
    Full-time
    Quick Apply
    Provides prompt, courteous customer service by discovering guest’s needs.Rings up all sales on cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques....Show moreLast updated: 30+ days ago
    Retail Sales Associate

    Retail Sales Associate

    Once Upon A Child - Ann Arbor MIANN ARBOR, MI, US
    Full-time
    Quick Apply
    Hiring Immediately! Part and Full-time positions available!.We’re looking for more smiling faces to join our team!.Our Sales Associates help promote all aspects of our sustainable busin...Show moreLast updated: 30+ days ago
    Sales Associate

    Sales Associate

    Tradehome ShoesAnn Arbor, MI, United States
    Full-time +1
    Are you looking for a job that provides variety, flexible hours, and pay that rewards those who go above and beyond? Do you want to get paid to learn valuable new skills? Are you ready to turn your...Show moreLast updated: 30+ days ago
    Sales Associate

    Sales Associate

    7-ElevenANN ARBOR, MI, US
    Part-time
    Crew positions are entry level opportunities with both full and part time possibilities to fit your schedule.As one would expect, cash handling, fuel transactions, cleaning, and stocking are part o...Show moreLast updated: 30+ days ago
    Sales Associate

    Sales Associate

    TorridAnn Arbor (Briarwood Mall), MI, US
    Part-time
    At Torrid, we celebrate every shape, every size, and every curve of our customer.Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees...Show moreLast updated: 30+ days ago
    Sales Associate - 45420

    Sales Associate - 45420

    7-ElevenToledo, Ohio, United States
    Full-time
    Quick Apply
    Provides prompt, courteous customer service by discovering guest’s needs.Rings up all sales on cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques....Show moreLast updated: 30+ days ago
    • Promoted
    Sales Associate

    Sales Associate

    Dollar GeneralStockbridge, MI, United States
    Part-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 4 days ago
    • Promoted
    Seasonal Retail Sales Associate-Adrian Plaza

    Seasonal Retail Sales Associate-Adrian Plaza

    Bath & Body WorksAdrian, MI, US
    Part-time
    Daily or Weekly Pay | Great Part Time Job | 40% Discount | Free Product | EAP | Fun Stores.At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on deli...Show moreLast updated: 25 days ago
    • Promoted
    SALES ASSOCIATE in STOCKBRIDGE, MI S25223

    SALES ASSOCIATE in STOCKBRIDGE, MI S25223

    Dollar GeneralStockbridge, MI, United States
    Part-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 4 days ago
    • Promoted
    Sales Floor Associate

    Sales Floor Associate

    TJ MaxxJackson, MI, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritize...Show moreLast updated: 15 days ago
    • Promoted
    Retail Sales

    Retail Sales

    Cracker Barrel Old Country StoreJackson, MI, US
    Part-time
    They say you are the company you keep - and at Cracker Barrel, we take that seriously.Whether you’re greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you ma...Show moreLast updated: 30+ days ago
    Retail Sales Associate- 3140

    Retail Sales Associate- 3140

    First Cash, Inc.Toledo, OH, US
    Full-time
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...Show moreLast updated: 30+ days ago
    Sales Associate 45497

    Sales Associate 45497

    7-ElevenToledo, Ohio, United States
    Full-time
    Quick Apply
    Provides prompt, courteous customer service by discovering guest’s needs.Rings up all sales on cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques....Show moreLast updated: 30+ days ago
    • Promoted
    Dollar General Sales Associate

    Dollar General Sales Associate

    Dollar GeneralStockbridge, MI, United States
    Full-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 4 days ago